Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Ford of Enfield
Enfield, CT
1,810 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,810 reviews
June 24, 2025
Clean, professional ,courteous convenient,. Will return for next service. Made the experience painless. No suggestions for improvement. Will return for next service. Made the experience painless. No suggestions for improvement. More
by leonalford
Verified CustomerEmployees Worked With
June 24, 2025
Greg provided professional positive service and was a great communicator throughout the process. All tasks were addressed as requested. Great job Greg and Family Ford, thank you !! great communicator throughout the process. All tasks were addressed as requested. Great job Greg and Family Ford, thank you !! More
by Ric5sanch
Employees Worked With
June 23, 2025
Greg is fantastic always very attentive to him needing help always hopeful if you call you should give him a raise help always hopeful if you call you should give him a raise More
by Davd
Employees Worked With
June 20, 2025
Great experience! I found service writer Greg great to work with and he explained everything about the work on my vehicle. I found service writer Greg great to work with and he explained everything about the work on my vehicle. More
by Chrislar
Employees Worked With
June 19, 2025
I never bought anything from YOU and maybe you should start looking at your applications for new employees who know what they are doing. There's my survey you asked for. Have a nice day start looking at your applications for new employees who know what they are doing. There's my survey you asked for. Have a nice day More
by CWHALLEY7
June 13, 2025
Excellent experience the entire way. From pick up to drop off, everyone was professional and courteous. Family Ford went above and beyond to make sure I was informed and involved during From pick up to drop off, everyone was professional and courteous. Family Ford went above and beyond to make sure I was informed and involved during the entire process. More
by IDAGILMORE
June 12, 2025
I am very satisfied with the workforce and the friendliness of the staff. Very satisfied with the truck friendliness of the staff. Very satisfied with the truck More
by rjcomstock3
Employees Worked With
June 07, 2025
Ken in service was extremely helpful. My truck had a few issues that took some effort to diagnose. His communication with me along the way was more than I expected including after the s My truck had a few issues that took some effort to diagnose. His communication with me along the way was more than I expected including after the service was complete to make sure I was happy with how the truck was operating. I am a customer for life. More
by Mikerogers0402
Employees Worked With
