Back

Family Ford of Enfield

Enfield, CT

4.7
2,018 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
Contact Dealership

65 Hazard Avenue

Enfield, CT

06082

Directions

By Type

Showing 2,018 reviews

October 19, 2021

Went to the family for dealership for the third time for the same problem and with the same results I was better off going to dairy queen get an ice cream More

by george kertanis
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Greg Ayers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Family Ford of Enfield responded

George, we apologize for the level of service we provided. We can assure you this is not a reflection of how we do business, and we will work to rectify internally, with the intent of giving our customers a much-improved experience. If there is anything we can do to make things right, please feel free to reach out. Thanks. Mike Moriarty General Manager 860-745-1111

October 19, 2021

Still love them. Love my truck. Friendly staff always greet you offer you a drink. Staff makes sure your happy talks with you. Answers your questions when you can’t figure out something about your car. A More

by NicholeBrocugliomaloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Family Ford of Enfield responded

Thanks for the kind words and review! We're always happy to help!

October 18, 2021

State of the facility.Outstanding staff! Courteous, State of the facility. Outstanding staff! Courteous, professionals, Understanding your needs, Very up front and honest. More

by VCORTESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve mechanic
Oct 19, 2021 -

Family Ford of Enfield responded

Thank you for taking the time to write this review! We appreciate the support!

October 18, 2021

Customer service was great and follow up was timely. Quick and easy process for a Saturday! More

by SAMSMIT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Family Ford of Enfield responded

Thank you very much! Customer satisfaction is always our number one priority.

October 18, 2021

Everything went well and the service work was completed promptly. The service advisor was helpful. More

by THPenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Family Ford of Enfield responded

We're so glad you had a great experience. Thanks for coming to our dealership!

October 16, 2021

The communication , timeliness , and service was excellent. The staff at the check in desks were also very accommodating and friendly. More

by DAMOURMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Family Ford of Enfield responded

We're so glad you had a great experience. Thanks for coming to our dealership!

October 15, 2021

Very thorough and detailed on vehicle inspection. Helped me make the decision to not purchase the vehicle from a used car dealership. More

by bobhartwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Family Ford of Enfield responded

Thank you for the kind words and review!

October 12, 2021

Easy to deal with and did exactly what I asked. Very pleased with the outcome. Car runs great. More

by aja60
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Family Ford of Enfield responded

Thank you for taking the time to post this review! We're always happy to help.

October 12, 2021

On time with appointment. Welcome me to a cup of coffee while I waited. Very professional. More

by SZACHARY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember any names.
Oct 13, 2021 -

Family Ford of Enfield responded

We're glad you had a great experience at our dealership. Thanks for the 5 star rating!

October 10, 2021

I’ve always had good service from the customer service department and from my vehicle routine maintenance department. More

by SKIIERSEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Family Ford of Enfield responded

Thank you very much. Customer satisfaction is always our number one concern!

...
139
...