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Family Ford of Enfield
Enfield, CT
1,661 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,661 reviews
November 23, 2024
This is a very well put togethe dealership It has a warm atmosphere waiting room, that has coffee if you like. It has an open air atmosphere where you have visual access to the show room and sal warm atmosphere waiting room, that has coffee if you like. It has an open air atmosphere where you have visual access to the show room and salesmen. More
by CHRYSLERMB300
Verified Customer
November 23, 2024
Good service department. They caught a problem in my car that I didn't know existed and fixed it quick. They caught a problem in my car that I didn't know existed and fixed it quick. More
by ANGELCAKE805
Employees Worked With
November 22, 2024
Courteous, professional, communicates well with what is needed, if urgent, or if I could wait a bit before any maintenance concerns. I usually choose to "do it now, rather than hope for the best". Always needed, if urgent, or if I could wait a bit before any maintenance concerns. I usually choose to "do it now, rather than hope for the best". Always informs me of days/times available for service and progress of the appointment. More
by BlueLady '07
Employees Worked With
November 21, 2024
Family Ford FANTASTIC! Agnes is my advisor and she is always able to get me in as soon as possible. I can't thank her enough for being detail oriented. She always checks to Agnes is my advisor and she is always able to get me in as soon as possible. I can't thank her enough for being detail oriented. She always checks to see if there are active coupons and always applies my Ford cash savings. Very please with how my technican reparied my vehicle. Thank you Ford for employing a great group of people. More
by blt2001italian
Employees Worked With
November 19, 2024
It was so easy to set up an appointment. I dropped off my car and picked it up the next morning. It was super quick and super easy I dropped off my car and picked it up the next morning. It was super quick and super easy More
by jonathan
Employees Worked With
November 18, 2024
Jorge was terrific! Greg in Service has always been first rate. Great dealership. This is our fifth or sixth car from Family Ford. Greg in Service has always been first rate. Great dealership. This is our fifth or sixth car from Family Ford. More
by billh942
November 18, 2024
Ken is the best, by keeping me informed and is always a pleasure to work with. The gentleman who worked on my car was also very helpful by explaining things to me. pleasure to work with. The gentleman who worked on my car was also very helpful by explaining things to me. More
by EBAGRASSHOPPER
Employees Worked With
November 15, 2024
The people are very friendly and the people are very easy to work with. The dealership is very clean . I always get very good friendly service. Myself and my car are treated with respect. I'm always k to work with. The dealership is very clean . I always get very good friendly service. Myself and my car are treated with respect. I'm always keep informed about the work being done on my car. Ken has always been very professional when I have dealt with, as well as the other service agents. More
by CHRYSLERMB300
November 14, 2024
Have been going there for many years and never had a problem. Service Department is Awesome and they have some really good Experienced Techs problem. Service Department is Awesome and they have some really good Experienced Techs More
by Craig Comfry
