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Family Ford of Enfield
Enfield, CT
1,810 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,810 reviews
June 30, 2025
Staff was friendly and knowledgeable. Waiting room was clean and comfortable. Service was Quick and efficent Waiting room was clean and comfortable. Service was Quick and efficent More
by Cnadeau25
Verified CustomerEmployees Worked With
June 29, 2025
Got charged $4600 for a PCM I didn't need Family ford of Enfield misdiagnosed my truck and replaced the PCM for $4600 which I did not need Enfield misdiagnosed my truck and replaced the PCM for $4600 which I did not need More
by Jeffkrol1997
June 28, 2025
Sales - Lack of follow up is disappointing! ! Service department is top notch. Finance rep - meh. ! Service department is top notch. Finance rep - meh. More
by rckc228
Employees Worked With
Other Employees :
Brendan - sales, Ken - service, Parts - failure to advise customer when cover was received.
June 27, 2025
I bought my car here new, and have been coming in for service ever since. I trust them with my vehicle's longevity. Excellent service at a good price. service ever since. I trust them with my vehicle's longevity. Excellent service at a good price. More
by KJ
June 27, 2025
I walked into the dealership, I spoke with Andrew, and immediately he found there's something in my budget. He was extremely helpful, highly recommend. I bought my last vehicle from them. And I had the ex immediately he found there's something in my budget. He was extremely helpful, highly recommend. I bought my last vehicle from them. And I had the exact same experience. It's the reason I went back. I don't think you can go wrong. If you're looking for a car, But not the typical dealership experience, I highly recommend family ford of Enfield More
by VICKI22474
June 26, 2025
They worked with us 100% to make sure that we got the vehicle that we wanted. Excellent people very nice to work with. vehicle that we wanted. Excellent people very nice to work with. More
by krhreault43
Employees Worked With
June 25, 2025
There was a recall on my 2025 Maverick hybrid AWD…a passenger airbag sensor or something . Family Ford sent a technician to Where my truck was parked (at my place of work) to complete the recall repai passenger airbag sensor or something . Family Ford sent a technician to Where my truck was parked (at my place of work) to complete the recall repair. The Tech was super polite and efficient. Th is was the least inconvenience to me possible's and I am still in appreciative awe! More
by doltsch
Employees Worked With
Other Employees :
Young technician? Tall with baseball cap?
June 25, 2025
Courteous, professional and respectful of my time. Also gave ma a ride while my car was being worked on. Also gave ma a ride while my car was being worked on. More
by acayward
Employees Worked With
