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Family Ford of Enfield

Enfield, CT

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Employees
Reviews
Vehicles
4.7
1,989 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,989 reviews

March 03, 2026

Had a great experience, Agnes walked me through my concerns with the truck, appointed a mechanic to repair my truck, very satisfied with their work More

by FITZGRJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Family Ford of Enfield responded

Thank you for your feedback. We’re glad Agnes addressed your concerns and that our mechanic provided thorough repairs on your Ford. It’s rewarding to know you’re pleased with the results.

February 28, 2026

The deal was worked out quickly and painless. Was looking for a little more for trade in but they have to make a living also. The staff at Family Ford are very good all the way from sales person More

by Edward graves087 @gmail.com
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2026 -

Family Ford of Enfield responded

Thank you for highlighting our team’s efforts from sales through management. We’re glad the process was quick, transparent, and fair on your trade-in. Congratulations on your new Ford F-350 and thank you for recommending us.

February 28, 2026

Great service all around Eric was great as a customer service showed care and concern. Bill was also a great help too More

by shearfreedom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
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Feb 28, 2026 -

Family Ford of Enfield responded

We’re pleased to hear the team showed such care and concern during your visit and that our service was helpful. We’re glad you’re enjoying your new Ford F-250. Feel free to reach out if there’s anything we can assist with down the road.

February 28, 2026

Very good service! Greg Ayers and Kim in parts are the ABSOLUTE BEST!!! Wonderful to do business with. More

by JSR005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Sliwoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2026 -

Family Ford of Enfield responded

Thank you for highlighting Greg’s service support and Kim’s assistance in parts. We’re glad they made your Ford F-150 service experience so positive and look forward to assisting you again.

February 28, 2026

Clean facilities friendly people making’s an appointment was easy reliable repair honest estimate local More

by DNCLOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Popoli-Sarat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2026 -

Family Ford of Enfield responded

We’re grateful you noticed our clean facilities and the ease of setting up your appointment with our friendly team. Thank you for trusting us with your Ford Focus and for recognizing our honest estimates and reliable repair work. We enjoy serving our local community and hope to assist you again when needed.

February 27, 2026

They took care of all my issues and so far no more problems The young woman seemed to be very knowledgeable. More

by Billmchugh147
Recommend Dealer
Yes
Employees Worked With
Young woman. Don't remember her name but she was awesome.
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Feb 27, 2026 -

Family Ford of Enfield responded

We’re pleased to know that our team resolved all your issues on your Ford F-250 and that you’ve experienced no further problems. Thank you for recognizing our team member’s expertise and for trusting us with your service.

February 26, 2026

Greg and Eric were great, it’s my first time at family ford and I will definitely be back More

by ZAC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric houle
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Feb 26, 2026 -

Family Ford of Enfield responded

Thanks for choosing us for your first Ford service. We’re glad Greg provided such great support and thrilled you’ll return. We look forward to your next visit.

February 26, 2026

SERVICE DEPT. Had scheduled appt. for a Wed. Had problem with leaking/overheating/and red warning light coming on the day before scheduled appt. Called Service De More

by BlueLady '07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Melinda
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Feb 27, 2026 -

Family Ford of Enfield responded

Delighted we could address your Ford Explorer’s overheating concern ahead of schedule and keep you safe with a courtesy ride home. We’re happy the repair under your extended warranty went smoothly with just the deductible. Thank you for trusting us and sharing your experience with our service department.

February 26, 2026

Very friendly and efficient. Even friendly to my dog Oil change was done in less than an hour More

by LISA818SNYDER
Recommend Dealer
Yes
Employees Worked With
Andrew Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Harris
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Feb 27, 2026 -

Family Ford of Enfield responded

It’s wonderful to know Andrew and our staff were welcoming to you and your dog during the oil change on your Ford Escape. We’re glad we got you back on the road in under an hour. We look forward to seeing you again.

February 25, 2026

Above and beyond service from Greg He kept me completely informed on the repair. Great job. More

by Douglombardi1977
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ayers
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Feb 25, 2026 -

Family Ford of Enfield responded

Thank you for sharing your experience with Greg’s service on your Ford. We’re glad he kept you fully informed throughout the repair. Please let us know if there’s anything else we can help with.

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