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Family Ford of Enfield

Enfield, CT

4.6
1,656 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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65 Hazard Avenue

Enfield, CT

06082

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Showing 1,656 reviews

November 19, 2024

It was so easy to set up an appointment. I dropped off my car and picked it up the next morning. It was super quick and super easy More

by jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Family Ford of Enfield responded

Thank you for the five-star rating for our service department, Jonathan! Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

November 18, 2024

Jorge was terrific! Greg in Service has always been first rate. Great dealership. This is our fifth or sixth car from Family Ford. More

by billh942
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Ford of Enfield are glad to have you as a customer.

November 18, 2024

Ken is the best, by keeping me informed and is always a pleasure to work with. The gentleman who worked on my car was also very helpful by explaining things to me. More

by EBAGRASSHOPPER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad Ken was able to help, and we hope to see you again!

November 15, 2024

The people are very friendly and the people are very easy to work with. The dealership is very clean . I always get very good friendly service. Myself and my car are treated with respect. I'm always k More

by CHRYSLERMB300
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 14, 2024

Have been going there for many years and never had a problem. Service Department is Awesome and they have some really good Experienced Techs More

by Craig Comfry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

November 13, 2024

I purchase a used car from them and have receiver excellent service for this vehicle I also have a rv that has also be serviced at this dealer since new. Very happy with both sale and service More

by Sjmasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

November 12, 2024

From start to finish, my experience with Gamily Ford of Enfield was perfect. I drive about 45 minutes out of my way just to use that dealership! More

by robrowland1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Family Ford of Enfield responded

Thanks for sharing about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

November 12, 2024

They did good and very kind and they help me find a good truck for me More

by SUKHRAMRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

November 09, 2024

I found The dealership to be very punctual very attentive to their customers ,the salesman did an awesome job in providing my paperwork and getting me a great deal on the vehicle More

by bbenson9
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Family Ford of Enfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Ford of Enfield, we look forward to having you as a valued customer for many years to come!

November 09, 2024

I have serviced a prior vehicle with the dealership which was purchased somewhere else. Great place kind of low on the trade though More

by kpelleri26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Nov 11, 2024 -

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We'll be sure to share your feedback. Thank you for your business.

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