Family Ford of Enfield

Always a good experience going there. Have been going thrre for many many yrs and will continue to do so Have been going thrre for many many yrs and will continue to do so More

Was having a check engine light issue and no one else could figure it out. So far so good . Ken was great to work with. could figure it out. So far so good . Ken was great to work with. More

Fitzy was incredible to work with to purchase our new F250 truck. He listened to what we wanted and delivered. The buying process was straight forward with a fair price for our trade and hassle free expe F250 truck. He listened to what we wanted and delivered. The buying process was straight forward with a fair price for our trade and hassle free experience to finalize the purchase. Steve sealed the deal with the paperwork and didn’t push any options on us that we didn’t want. Steve was very efficient and walked us through the information. Overall the team at Enfield Ford made the new car buying experience a true pleasure. Thanks Fitzy and Steve for being true professionals and making the experience great. Highly recommend buying your next vehicle at Enfield Ford. More

The staff was very friendly and the service was great. They got me back on the road in no time. They got me back on the road in no time. More

Agnes was on her way to lunch and stopped and took care of me. She went out of her way to retrieve my paperwork and see that I was checked out and directed me to my vehicle on her way out to lunch. of me. She went out of her way to retrieve my paperwork and see that I was checked out and directed me to my vehicle on her way out to lunch. More

Tried fixing my brake issue, would call and they said they were fixed. Went to pick up and they were still dropping to the floor 40 percent after they said they were fine. This happened 3 times! I had to they were fixed. Went to pick up and they were still dropping to the floor 40 percent after they said they were fine. This happened 3 times! I had to fight to get them to fix it 100 percent by the 3rd time of bring it back they finally fixed something and they feel good. But had to argue to get them to do it. Also one of the times they lost my brake fluid cap, left a dirty rag under my hood ( that could’ve caught fire ) and left a water bottle that was half full in my cup holder. Super unprofessional! I will never be back, had a nightmare of a time and will make sure every one of my friends and family never go here. Agnes was great though but your maintenance techs are horrible and unprofessional More

So far very easy to online schedule appointments. Staff is very willing to accommodate around your schedule. Staff is very willing to accommodate around your schedule. More

Service was great, Greg is very helpful and is able to answer any questions you may have. answer any questions you may have. More

Our experience with Family Ford was great! We liked working with Fitzy - he didn’t pressure us and found the perfect vehicle for our family. He was also very patient when we brought our young We liked working with Fitzy - he didn’t pressure us and found the perfect vehicle for our family. He was also very patient when we brought our young kids to shop! More

The service department has always been professional. Scheduling has been tricky in the past, but understandable. Scheduling has been tricky in the past, but understandable. More