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Falcone Automotive

Indianapolis, IN

4.9
2,199 Reviews
Anyone can sell you a new car. And if a new car is all you want, then you have lots of dealerships to choose from. But at Falcone Automotive, I want to build relationships. After four decades in the vehicle business, I know there is no substitute for customer service. You expect it. You deserve it. And that's what we are going to give you. You can count on it. Why? Because that's my name on the door. Bob Falcone President/CEO Falcone Automotive Falconevss.com
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,199 reviews

March 24, 2016

Great experience with Tiffany Compton!!! I've bought several cars and always dread the car buying thing. Tiffany put me at ease, explained everything about the car and the process. She expl More

by vwluv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 24, 2016 -

Falcone Automotive responded

Thank You for such a wonderful review! It means a lot to us that you can trust us and I am so happy that Tiffany made the car buying experience pleasant for you. I would have to agree most car salesmen act like they are up to something and only have their best interest at hand but here at Falcone we cherish our customers and will do anything to make them feel comfortable during the whole process. Thank you again for your review! We look forward to working with you in the future!

March 24, 2016

Exceptional service and great professional sales experience. Tiffany Compton was our sales representative. She is truly exceptional, friendly and very knowledgeable. A true professional who understands what the More

by nirmalbhide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 25, 2016 -

Falcone Automotive responded

Thank you for the awesome review and kind words you had to say about Tiffany! I will be sure and pass the good word along to her! Excellent customer service is what we strive for here at Falcone Automotive. Thank you again and we look forward to working with you in the future!

March 23, 2016

Fourth car I have bought here. Bert is the best guy around. He understands how insane life can be and really makes the buying experience a breeze. I have never felt that I am not More

by CraigB.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Nickelsberg
Mar 25, 2016 -

Falcone Automotive responded

Craig, thank you very much for the wonderful review. We greatly appreciate reviews like yours that help our sales team and dealership grow in so many ways! I will be sure to pass the positive review along to Bert. Thanks again and we look forward to seeing you in the future!

March 21, 2016

Wonderful experience, great team at Falcone I recently purchase a Subaru BRZ with the help of Bert Nickelsberg. The entire staff at Falcone made my experience comfortable, friendly, and enjoyab More

by Grannisbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Nickelsberg
Mar 22, 2016 -

Falcone Automotive responded

Thank you for the awesome review! I am very pleased to hear that you had a hassle-free and enjoyable experience here at Falcone Automotive!! I will definitely pass the good word on to Bert, that you were very happy with the way things were done!! We look forward to assisting you and your BRZ in the future!

March 19, 2016

Great Deal and Great experience!!! I've bought several VW cars from Falcone. That last several I have used Tiffany Compton and I have to say she makes the whole buying experience so e More

by David L. Owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 22, 2016 -

Falcone Automotive responded

Wow David, what an awesome review you left for Tiffany, I will be sure to let her know how happy you were with your experience! Thank you again for the review and we look forward to working with you in the future!

March 19, 2016

Church review. This is our third new Subaru purchased at Falcone. Our sales person is Tiffany Compton, and to be honest she is the reason we continue to drive the 55 More

by Brenda 1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Compton
Mar 22, 2016 -

Falcone Automotive responded

What a nice review you left for Tiffany!! I am sure that she will be happy to see what great things you wrote about her!! I am happy to hear your faithfulness to Falcone Automotive, customers like you are the one's who help our dealership grow in so many ways!! Thanks again!

March 18, 2016

Great Experience Overall I had a great experience here and John Franks was exceptionally helpful. I was originally going to buy a new Forester from another dealer in Indianapo More

by rfpst1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Franks
Mar 22, 2016 -

Falcone Automotive responded

Thank You for a great review on John Franks and our dealership!! We are very happy that you decided to stick with us when purchasing your Forester!! I am very pleased to hear that your whole experience went very smoothly and you have no regrets!! We look forward to working with you in the future, and thanks again for your review!

March 18, 2016

Best customer service around! Tiffany Compton is absolutely the best! Her willingness to go above and beyond was so over the top. She is definitely at the top of the industry in cu More

by Burnsindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
Mar 22, 2016 -

Falcone Automotive responded

What a nice review you left for Tiffany, I am sure she will be very happy to hear those kind words you left her! Thank you again and we look forward to working with you in the future!

March 17, 2016

New car When purchasing a new vehicle we had many dealers and options to choose from. Bert with Falcone made us feel very comfortable and was upfront with al More

by porsche2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Nickelsberg
Mar 22, 2016 -

Falcone Automotive responded

I am very happy to hear that Bert took very good care of you in your car buying experience!! Being comfortable with your salesman is a huge process and you want to be able to trust them!! Here at Falcone, we strive for excellent customer service and by the sounds of your review looks like we met our goal! Thanks for the great review!

March 17, 2016

Falcone Volkswagen This was this easiest car buying experience we've ever had. All of the folks at Falcone made us feel like we were family! We will HIGHLY recommend Fal More

by 2016 VW Tiguan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Falcone, Bert Nickelsberg
Mar 22, 2016 -

Falcone Automotive responded

Thank you for the great review! It is our job at our dealership to make sure that every customer feels very comfortable and is treated like family when they come into our dealership!! Thanks again for the great review!

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