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Fairway Subaru
Greenville, SC
440 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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440 Reviews of Fairway Subaru
June 09, 2019
Recall Notice & Routine Maintenance Excellent experience with the Service Dept. addressing a recall notice and routine maintenance. Access to a loaner car was a huge help in making getti Excellent experience with the Service Dept. addressing a recall notice and routine maintenance. Access to a loaner car was a huge help in making getting the work done as easy as possible. I will definitely use them again. More
by Boyd
Employees Worked With
Patrick Chastain
June 03, 2019
Crosstrek Purchase I took my recent college grad to buy his first car at Fairway Subaru. Every person we encountered was professional and courteous. We got a great pri I took my recent college grad to buy his first car at Fairway Subaru. Every person we encountered was professional and courteous. We got a great price and Bill Gibson did a great job delivering the new car to my son. More
by MarkT
Employees Worked With
Bill Gibson (Sales) and Jeff Smith (F&I)
May 30, 2019
Excellent Just moved here from Tampa. My Subaru dealer in Tampa was excellent and my first experience at Fairway was all I could hope for. Very pleased Just moved here from Tampa. My Subaru dealer in Tampa was excellent and my first experience at Fairway was all I could hope for. Very pleased More
by Jack
Employees Worked With
Patrick Chastain
May 15, 2019
Courteous, quick, prepared, great I arrived and the service rep greeted me. I can’t remember his name but he is from FL, as my husband and I are. Quickly and courteously explained what I arrived and the service rep greeted me. I can’t remember his name but he is from FL, as my husband and I are. Quickly and courteously explained what he was doing and offered me water. Told me I could wait in the lounge area and it would only take 30-45minutes. I told him I would be leaving the dealership briefly so he took my number to call when the service was completed. He called well within the 30 minutes. When I returned he greeted me and explained what was done and took care of paperwork and gave me my keys. The car was waiting outside of the service dept. great experience. I like the renovation. This is my first visit since it was completed. More
by Light switch recall customer
Employees Worked With
Can’t remember name, but paperwork has a Service advisor #4612. Could that be him. Nice young man.
May 07, 2019
Bad service Bought my 2018 wrx used certified by fairway had already after market suspension and they still had it certified also bought extended warranty. Last m Bought my 2018 wrx used certified by fairway had already after market suspension and they still had it certified also bought extended warranty. Last month took my car because was doing a noise when I will turn right and service agent drove the car and heard the noise told me he was going to call me back to see if the warranty was going to cover the struts. Service agent call me next day left voice message telling me that warranty was going to cover drop the car over was in fairway service for a whole week. 1 week later I get a call that my car was ready I also left it to get a oil change when I pick my car up I noticed that the car was still making the same noise was told to call on Monday I did and was told that the warranty will not cover because it had after market suspension something that the service department already knew because they certified this car before being sold and offer extended warranty is been 3 week and still no call back from the warranty manager. Every time I call they transfer my call to different departments and end up leaving my name and number to call back since April 26 More
by Spd123
Employees Worked With
Ben
April 30, 2019
Team Subaru Enjoyed working with the Subaru Team and will highly recommend Fairway in the future. Evan has kept up to date with us on what’s happening with the As Enjoyed working with the Subaru Team and will highly recommend Fairway in the future. Evan has kept up to date with us on what’s happening with the Ascent and we then made the decision to stay with Subaru and end our new car search. He really knows his “stuff”! More
by Jimmy53
Employees Worked With
Evan Ward, Jeff Smith, Harry New
April 29, 2019
Dealer/customer review Working with Evan, Jeff and Harry was a very positive experience and even enjoyable. We didn’t feel pushed to make a decision on buying the Ascent, we Working with Evan, Jeff and Harry was a very positive experience and even enjoyable. We didn’t feel pushed to make a decision on buying the Ascent, we had a gut feeling that this was the right decision from the beginning. More
by micki1224
Employees Worked With
Evan Ward, Jeff New and Harry Smith
April 28, 2019
Waiting experience Don’t like dogs running free in bldg and sniffing me. Also poop in floor which was removed. even with an appointment,I think 53min is too long for oil Don’t like dogs running free in bldg and sniffing me. Also poop in floor which was removed. even with an appointment,I think 53min is too long for oil change and tire rotation More
by Coolwtr
Employees Worked With
Very nice employee
April 10, 2019
Subaru service Great service as always. Prompt, courteous, friendly. Easy to set up appointment. Angela was awesome to work with. She kept me informed of statue. Cu Great service as always. Prompt, courteous, friendly. Easy to set up appointment. Angela was awesome to work with. She kept me informed of statue. Customer lounge is very comfortable and adequately stocked with drinks and snacks. More
by Subaru
Employees Worked With
Angela
April 08, 2019
Always There Over the years have always been impressed with Fairway’s service and support. This was a new car purchase, fairly complicated for a number of reasons Over the years have always been impressed with Fairway’s service and support. This was a new car purchase, fairly complicated for a number of reasons, but was done in very compassionate manner. Will be looking forward to continuing relationship with new car. Always treated like family. More
by Palimo
Employees Worked With
Jan Doss
