Back

Fair Oaks Ford - Service Center

Naperville, IL

4.5
292 Reviews

292 Reviews of Fair Oaks Ford - Service Center

Sort by
May 31, 2025

was good and fine when i came in could wash my car when I go for service More

by Jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Adballah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : don’t rmemeber
May 21, 2025

Frank from service dept was very kind/friendly. Tires rotated, oil change and recall on battery taken care of in a reasonable time. The service and treatment here has me so happy every time. Tha More

by drkphoenix13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Oi broke down on the highway had my vehicle towed to Fair oaks Ford and was taken care of immediately and was able to get back on the road. Thanks for the great service. More

by luckylucy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Great service always take care my vehicles there very nice 0e9ple to work with service is always great thanks aga More

by hectorduenas61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

When you leave your car for service take pictures. They have unprofessional people working there. More

by Carbajal16.vc
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Benakovich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Been going there for thirty years and and have a 2009 ranger and a 2013 fusion and keep them in good condition. Service is $$$ but they always fix it right. More

by atthezoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sciulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

My first experience with Fair Oaks Ford was when I bought my Explorer and my Sales person Alyssa was just wonderful I brought the Explorer in for service and delt with Arline from start to finish. She kep More

by wb6172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa from sales and Arline from service both get 5 STARS in my book
February 07, 2025

Service Team was able to help and get us going on the road in about a week. It would've been less but that's caused by the aftermarket warranty company holding us up. More

by thad.stepniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy
December 20, 2024

Trevor is always thorough in explaining what my car needs. I really trust him judgement. More

by Truckie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

All work was done satisfactorily. An issue I brought to their attention was also resolved. More

by suelag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Saurez
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...