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Fair Oaks Ford

Naperville, IL

4.7
3,105 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,105 reviews

November 23, 2010

I have not as yet dealt with the Service Department but Craig made the purchasing quick and easy and over the last 3 or 4 years has consistently answered all of my questions about pricing for various Ford More

by Alanbonnie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 22, 2010

Craig was instrumental in finding my Ford Edge over the internet and helping me with the best deal. Cecilio Ruiz was my salesperson at the dealership and he was awesome about showing me all the features a More

by GenJustin3508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman & Cecilio Ruiz, Craig Holsman
November 22, 2010

I shopped for my new Ford Edge through the internet. I knew exactly what I wanted and they went above and beyond to locate one at another dealership 100 miles away. They had it ready for me to pick up wh More

by Dph0617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman & Jeremy Bloom, Craig Holsman, Jeremy Bloom
November 21, 2010

I was very pleased with the service that we received from Craig and Fair Oaks Ford. We began our search over the internet and Craig faithfully answered our questions and communicated with us through the pro More

by mikef94805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 21, 2010

Craig was the reason I purchased my Mustang from this dealership. He was very personable and made me feel confident that I was getting a good deal. I liked his direct approach and felt he was the most More

by Companyofx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Cholsman, Craig Holsman
November 20, 2010

I worked with Craig for a 5 month period always looking for the best deal. I shopped the tri-state area always looking to beat his deal. At the end of 5 months everything pointed back to Craig and Fair More

by jmuni10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 19, 2010

By far the best deal for the most car. It was easy, expedient, professional, and a delight. Craig Holsman is impressive for his depth of knowledge about the product, candor, and integrity. Fair Oaks Fo More

by MWW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 17, 2010

I worked with Craig Holsman who is in charge of internet sales. He took all my specifications and found the exact model I was looking for from another dealership in the area, and had it shipped to Fair Oak More

by cfalcone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 16, 2010

Craig was just about as efficient and useful an Auto Salesman as I've every seen, he was able to find the Car I wanted and work out an acceptable deal in a very short amount of time and deliver on his p More

by tbh906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 16, 2010

have purchased there before and received great service (sales,repair). i would recomend this dealership to all. everyone is very helpfull and courteous. i do wish though that the building was larger an More

by pdsabio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
craig holsman, Craig Holsman