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Fair Oaks Ford

Naperville, IL

4.7
3,107 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,107 reviews

June 06, 2012

I am a returning customer of Fair Oaks Ford for the past 14 years. I have always dealt with Mr. Castelan as he is great in convincing us and knowledgable about everything we might have concerns about. We More

by YGalvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 06, 2012

Jeremy did a great job sharing his knowledge of all the Ford products during our visit. Our goal was to begin our research regarding new and CPO products, but he was so informative and encouraging that we More

by jlmarzuki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
June 03, 2012

Anthony was GREAT ! He worked with us on everything and left no detail behind. He was promt to return calls/emails and went to bat on pricing for the car as well as accessories. Even after we purchased More

by baerbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 23, 2012

I recently purchased a 2012 Ford Focus Titanium. I was working with salesman Jeremy Bloom and also had help from Finance manager Jeff Gose. They were outstanding. They helped me find the color, the featur More

by ikickass915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
May 21, 2012

We have bought Fords all our Car Buying years, and when we moved to Naperville Fair Oaks Ford was the place we shopped and bought. Owner Norm Zienty has always been fair and treated my husband my self, my More

by Ajolken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom, Jeremy Bloom
May 16, 2012

I must say that I was very please with the service that Anthony Sullivan provided when he assisted me with my new purchase. He was patient, thorough, and honest with all questions that I asked. I just want More

by a2946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 11, 2012

It was great dealing with Craig Holsman. We really appreciated the straightforward communication and his efforts to search for a vehicle matching what we wanted. More

by jlodealrater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
May 02, 2012

Anthony was very Friendly, helpful and worked towards our personal vehicle needs. he did not rush the sale and guided us toward the car we were looking for. Good guy to do business with. More

by smorales8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 26, 2012

Craig handled my purchase in a friendly, professional Craig handled my purchase in a friendly, professional manner from start to finish. The pricing conversation was very open and direct. Th More

by kevinbuchanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
April 24, 2012

Craig and Jeremy were highly professional, courteous and prompt with their attention when my wife and I purchased our Explorer. Craig responded clearly and fully via email as we negotiated the purchase and More

by Rich_N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Jeremy Bloom
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