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Fair Oaks Ford

Naperville, IL

4.7
3,123 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,123 reviews

September 03, 2012

We were very pleased with the salesman, Serafin Castelan, he was very courteous and respectful. When we closed in our price we would have liked it a costing a little less. But we are pleased with the vehic More

by bear2luv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Serafin Castelan
September 03, 2012

Group was friendly, knowldegeable, helpful...got a good price and got the vehichle i chose vrey quickly. The whole process took less than a week and was done mostly by e mail...real time saver and less ru More

by rsouc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
September 02, 2012

We purchased a Ford Flex through a quote with AAA. We had a very specific product in mind and the vehicle had to be ordered. The price was great and the follow up through the process from Craig was great. Th More

by Cmiles6926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holman and Pam Hammersmith, Craig Holsman
September 01, 2012

Paul was very helpful and showed us everything about the car and answered all of our questions. I found when I got home that I couldn't turn off the map lites. I called him and he took the time to walk me More

by dorisgibbas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
August 31, 2012

My wife and I were referred to this dealership by a friend who also had excellent customer service with the sales people. The person that worked with us in purchasing a new Ford fusion, was very helpfu More

by FOLandin11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Trudnos
August 26, 2012

Fair Oaks Ford did an outstanding job on my transaction which involved trading in a lease vehicle for a newer leased vehicle. They have the expertise and professionalism across the board with their person More

by bobgibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 26, 2012

I was greeted right away and asked what they could help me with. I wanted to turn in my current lease and purchase a new vehicle. The whole process was fairly painless and I walked out of the dealership wi More

by chrisjlance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 25, 2012

Had a great experience with Fair Oaks. Made it very easy for me they were fair, prompt and straightforward. Even got a $500 college grad discount. More

by mcgrahmmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 23, 2012

My wife and I recently purchased a new Ford Edge at Fair Oaks. The whole staff was extremely friendly and helpful. We felt that they truly were listening to what we wanted and tried to find the best match f More

by pete77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 22, 2012

I found the perfect car I was searching for at Fair Oaks Ford for a MUCH better price than other Ford dealers were offering! Everyone in the dealership was very friendly and took care of all of my needs. More

by quartanote01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Jeremy Bloom
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