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Fair Oaks Ford

Naperville, IL

4.7
3,123 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,123 reviews

October 27, 2012

I came to the dealership to look at a 2012 F150. The salesman I dealt with was Sarafin he was friendly and answered all of my questions. Robert did a great job explaining all of my options for the f150. More

by boooya44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
October 26, 2012

We were interested in purchasing a car we could tow behind our Motorhome. We looked at 2 different models and they went out of their way to check to see if they were towable. Only 1 model was towable More

by rjwayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 24, 2012

I inquired about a 2013 Focus by e-mail, within an hour Craig got back to me with some suggestions. I then went into Fair Oaks and Rod greeted me and helped me with my questions about the car. He took me More

by nancyward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
October 24, 2012

We wanted to purchase a used Escape for my daughter. We had a fairly specific set of criteria and Pam came up with a few models that fit our needs. The price was right! Great experience. More

by SPA000000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pam Hammersmith
October 24, 2012

EXCELLENT customer service by the above employees! We have been loyal customers for many years and HIGHLY recommend this dealer to others!!! What a blessing to work with! More

by Gina Rose Caithamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Holsman
October 23, 2012

We just had a very pleasant experience buying a new Explorer at Fair Oaks Ford. The price was exactly what I researched online. We had good email conversions with Craig upfront so when we came in and b More

by a_sutcliffe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
October 22, 2012

Paul was excellent. I was in the market for a new expedition and after searching dealer inventory I found what I was looking for at Fair Oaks. I met with Paul and he was a delight to work with, showi More

by Antdog22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 21, 2012

Jeremy Bloom was a pleasure to work with. He was extremely professional and helpful with pieces of information to help me find the car that fit me best. The manner in which he acted made the whole More

by Jmann89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
October 19, 2012

My husband purchased an F150 from Fair Oaks 3 years ago and because it was a great experience then and has continued to be with any service needed we returned to purchase my Fusion. Steve was our salesper More

by SuzanneC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Trudnos
October 17, 2012

Working with Craig Holsman was great. It is rare to find someone who worked with you to make a fair deal for both the buyer and seller. It was easy to keep in contact with him by e mail or phone your choice More

by ford owner12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
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