FX Caprara Chrysler Dodge Jeep Ram
Watertown, NY
424 Reviews of FX Caprara Chrysler Dodge Jeep Ram
They made buying a car easy without hassle. Getting a deal done was effortless and easy. They made it easy by asking me what I was looking for and they were able to accommodate all my request. T Getting a deal done was effortless and easy. They made it easy by asking me what I was looking for and they were able to accommodate all my request. There were no haggling over price and options. It took no time at all and the satisfied my request. More
No hassles I had a great experience there .Mike my salesman listen to what I wanted and he showed me what he had in my price range without trying to sell me some I had a great experience there .Mike my salesman listen to what I wanted and he showed me what he had in my price range without trying to sell me something I didn't want or could afford More
Oil change and tire rotation I stopped by for an oil change and tire rotation. While waiting for the services to be completed I received a message from Uconnect with some coupon o I stopped by for an oil change and tire rotation. While waiting for the services to be completed I received a message from Uconnect with some coupon offers. One was for an oil change and the other for an oil change and tire rotation. When the service was done I provided the coupon, only to be told I couldn't use it. Uconnect and Chrysler are one and the same so what was the issue? I was told that the coupon was for semi synthetic oil but that FX uses full. This is garbage. If I walk into your location and receive a coupon from your organization then you should take it because these deals have already been worked out. I did not look for this coupon it was sent to me by Uconnect which falls under Chrysler and which you fall under, simple math says you should take the coupon. More
Fixed one issue; now have a shake in my 2016 Jeep Patriot They fixed a front-end issue satisfactorily. Replaced tires and now the Jeep shakes (like a tire out of balance) at certain speeds. I brought the Je They fixed a front-end issue satisfactorily. Replaced tires and now the Jeep shakes (like a tire out of balance) at certain speeds. I brought the Jeep back and was told there's a warped rim. It didn't have this shaking issue when I originally brought it in for the front-end noise. More
End of my ropr I had issues w getting my 07 Weangler inspected d/t check engine light bc of emissions/O2 sensors. After 2 difft mechanics, very expensive replacement I had issues w getting my 07 Weangler inspected d/t check engine light bc of emissions/O2 sensors. After 2 difft mechanics, very expensive replacement of catalytic converter & mult O2 sensors, I brought it to the Dealer. The Service dept listened, which is sadly lacking these days. The mechanic, Allen, was prompt, attentive & straightforward. He explained the issue thoroughly. They then did everything I could ask for. When I returned the next day, they were all over it. I’ve never had a better experience w a mechanic/dealership. I never usually write reviews but these ladies & gents totally deserve it! Thank you thank you thank you 🙏🏼 More
Best service around! Erica Behling is an asset to your company. She sure knows how to service her customers! Because of her knowledge and skill set, I will definitely retu Erica Behling is an asset to your company. She sure knows how to service her customers! Because of her knowledge and skill set, I will definitely return again and again. I know she will not let me down! More
Amazing service Great experience with the service dept and sales! Especially Chris M! They always treat me with respect and get me right in! Highly recommend them! Great experience with the service dept and sales! Especially Chris M! They always treat me with respect and get me right in! Highly recommend them! More
Great work Great job. Nicole was an awesome sales person. Very prompt service and easy to deal with. Thank you very much i will recommend your dealer to all. Great job. Nicole was an awesome sales person. Very prompt service and easy to deal with. Thank you very much i will recommend your dealer to all. More
Service Appointment Very friendly and courteous staff. Erica Behling was great. They kept me updated on the process of the work and estimated time of completion. I woul Very friendly and courteous staff. Erica Behling was great. They kept me updated on the process of the work and estimated time of completion. I would recommend them in the future More
Vehicle maintenance issues Your service department was very helpful and much improved on this visit. But if the proper maintenance checks were completed, and maintenance conduct Your service department was very helpful and much improved on this visit. But if the proper maintenance checks were completed, and maintenance conducted when I bought the vehicle in January I would not have visited for this issue. More