Exton Nissan

I was advised my recall work would take about an hour and a half. I chose to wait. My service writer was helping another customer with an issue for more than 30 minutes. In the meantime my vehicle was f a half. I chose to wait. My service writer was helping another customer with an issue for more than 30 minutes. In the meantime my vehicle was finished, the technician handed in the work order. I sat there for about another 15 minutes before going up to the service desk. My service writer said I will be with you shortly. There were 2 other writers at the desk doing nothing. Thankfully one of them offered to help me so I could get on with my day. I was there for over 2 hours for a recall that should technically only taken 30 minutes. My complaint is that there were 2 service writers doing nothing when my car was finished and Charlie should have handed my order to one of them as soon as it was finished knowing that he was going to be with the other customer for a while. Poor customer service to me. More

Well pleased. prompt service, comfortable area for waiting. Polite employees.would recommend this dealership.bought my car there in 2015 and have only this dealersh prompt service, comfortable area for waiting. Polite employees.would recommend this dealership.bought my car there in 2015 and have only this dealership to maintain my car. More

We have purchased multiple vehicles from Exton Nissan and always have a great experience. The staff is friendly and knowledgeable. always have a great experience. The staff is friendly and knowledgeable. More

Everyone was very polite and friendly. I was fully informed of work that needed to be completed to pass inspection as well as future I was fully informed of work that needed to be completed to pass inspection as well as future More

Great communication! Easy to get an appointment that is convenient to you. Service done in no time! Easy to get an appointment that is convenient to you. Service done in no time! More

The service department is efficient, professional and they take the greatest care of my car. they take the greatest care of my car. More

Great service and very pleasant to work with. They kept me informed so that there were no surprises. I really appreciate that! They kept me informed so that there were no surprises. I really appreciate that! More

Friendly. Detail oriented great customer service quick process Pleasant atmosphere answered all my questions made sure I was completely happy with everythin Detail oriented great customer service quick process Pleasant atmosphere answered all my questions made sure I was completely happy with everything before I left with my new car. Their service doesn’t end when you leave with your vehicle. They continue to help at any time. Thank you EXTON NISSAN More

I had my car inspection today at the Exton Nissan and it passed. I previously kept having ongoing problems with my Nissan but needed it fixed by the dealership. When it comes to servicing my car, I know I c passed. I previously kept having ongoing problems with my Nissan but needed it fixed by the dealership. When it comes to servicing my car, I know I can trust Exton Nissan and Charles Curran, Service Advisor is very helpful, professional and cares about providing good customer service. More