Expressway Ford
Mt. Vernon, IN
Filter Reviews by Keyword
By Type
217 Reviews of Expressway Ford
They took the time to let me look at several different vehicles. They did not even feel the need to accompany me on the test drive. The salesman was kind and helpful. He really understood what was importa vehicles. They did not even feel the need to accompany me on the test drive. The salesman was kind and helpful. He really understood what was important to me and could not have been more pleasant. Dealer went above and beyond for me. More
I paid off a vehicle in 16 months, that was financed for 5 years. Kelsey, who works in finance, hasn't done his job of paying me my gap insurance money back. Until I receive the funds I've been promised bac 5 years. Kelsey, who works in finance, hasn't done his job of paying me my gap insurance money back. Until I receive the funds I've been promised back, I will continue to share the negative experience I've had through Expressway. More
Awesome service and awesome truck we have bought many vehicles through expressway Ford and they have always treated us good and tried to get the best deal possible vehicles through expressway Ford and they have always treated us good and tried to get the best deal possible More
Bought a 2020 Ford Explorer in July of 2020 with 3000 miles on it. Sweet talked me over the phone with the internet price. When asked if the car was 4WD or AWD as I've only driven AWD, salesman told me i miles on it. Sweet talked me over the phone with the internet price. When asked if the car was 4WD or AWD as I've only driven AWD, salesman told me it was 4WD, but that was "better because I could turn it on and off." Logan Schmitt was my Salesman (apparently he no longer works there yet I still get "junk" email from him.) On our way to obtain the car I asked if they could put on a tow package(main reason for trading in my car), I was told they were out of stock but the cost would be $550, I said no worries I would get it later. At signing I noticed with my trade and down payment it was what the internet price was, I was confused, they had told me I qualified for 0% interest loan but failed to tell me I negated the online price, but we drove 1 1/2 hours to pick this car up so I went with it. 2 weeks after getting the car I found out it would cost me $2000 to get the tow hitch on my car, because Ford didn't have an aftermarket for the 2020 yet and I would have to replace the bumper, still I let it go. 8 months later with a huge snow, after getting stuck, I find out the car is in fact RWD, not 4WD capable AT ALL. Management told me "it's been 8 months, I could trade it in." and left it at that. SHADY. NO CUSTOMER SERVICE POST SALE. They could at least tried to make it right with a great deal on a trade. More
Danny was our salesman and we really appreciated him. He was attentive and very helpful. He went above and beyond. Thank you Danny for helping us. was attentive and very helpful. He went above and beyond. Thank you Danny for helping us. More
Dealership is above-the-top! They will work with you and very professional...They also have many vehicles in stock with different configurations with financing options. Ask for Danny! very professional...They also have many vehicles in stock with different configurations with financing options. Ask for Danny! More
I searched for a truck online and found one at Expressway Ford for within a few thousand dollars of a used 2018 truck where I live with days left on the factory warranty. Dennis Johnson worked with me to get Ford for within a few thousand dollars of a used 2018 truck where I live with days left on the factory warranty. Dennis Johnson worked with me to get a good price on my new one. More
Had a very pleasant experience dealing with expressway ford and felt like I got a good price Dennis Johnson was very professional and took care of our needs ford and felt like I got a good price Dennis Johnson was very professional and took care of our needs More
Very friendly clean dealership the salesman name was Dylan Jones who was very friendly and knowledgeable he answered all my questions and gave me a great deal. Dylan Jones who was very friendly and knowledgeable he answered all my questions and gave me a great deal. More