Executive Volkswagen - Service Center

Really very excellent. All went well and I did not have to wait too long at all. All went well and I did not have to wait too long at all. More

I’ve had a long relationship with this dealership since all my cars have been Volkswagens. My relationship expands over fifty years. Poly the staff has changed. But not the professionalism. I’m at home whe all my cars have been Volkswagens. My relationship expands over fifty years. Poly the staff has changed. But not the professionalism. I’m at home when I visit there!! The staff in all departments are friendly, kind and always helpful. They go out of their way to make me and I’m sure all of their customers feel special. The techs always do a superb job with my car. I can’t ask for anything more. I’ve been going there so long that the original employees and I call each other by first names. Again, I’m home when I visit there to have my car serviced. More

I went in for oil change and came out with laundry list of repairs/recommendations. I looked at the last and I did 2 of the recommended pairs last week myself. The response was "Oh, we don't check the thi of repairs/recommendations. I looked at the last and I did 2 of the recommended pairs last week myself. The response was "Oh, we don't check the things on the list that would cost money and time, we just use milage recommendations". So if I did the repairs I would have been things i don't need. When this is is presented and per website this is an inspection of your car at the time of oil change but its nothing of the sorts. Buyer beware, you might just be doing upsells because they need to make money not that you need it. Then I called and they said things are checked on every oil change, he would look into it and then 1 hour later lie lie lie by manger Paul Leninger (dealership manager) contradicting his own statement. Don't be fooled and know your car before going in. They cant even admit a mistake. Also a B- on BBB site. More

I am very happy with the service at Executive V W, I am however concerned that my Golf uses a quart of oil between oil changes. I report this with every oil change. The service department has been unable however concerned that my Golf uses a quart of oil between oil changes. I report this with every oil change. The service department has been unable to explain where this oil is going. I worry about the longevity of my vehicle. More

Easy to schedule then reschedule my appointment on the website. Skip was great. Answered every question I had and didn't pressure me into any work I didn't feel necessary. website. Skip was great. Answered every question I had and didn't pressure me into any work I didn't feel necessary. More

The staff was very kind understanding, especially who met our needs. I will be back.Thank you our needs. I will be back.Thank you More

Marlene is always amazing! !!! She is an efficient, kind, knowledgeable and shows actual care for clients! !!! She is an efficient, kind, knowledgeable and shows actual care for clients! More

Wonderful service advisors. ..but I paid over $400. for testing and ended up getting a new gas cap. ..but I paid over $400. for testing and ended up getting a new gas cap. More

I do not recall anyone named Anthony and the only one I spoke with was the woman at the desk and she was kind, efficient and professional. Thank you! spoke with was the woman at the desk and she was kind, efficient and professional. Thank you! More

Reliable and work is performed as ordered with consistent quality. Pleasant staff with good communications skills. quality. Pleasant staff with good communications skills. More