Executive Volkswagen - Service Center
North Haven, CT
433 Reviews of Executive Volkswagen - Service Center
Really very excellent. All went well and I did not have to wait too long at all. All went well and I did not have to wait too long at all. More
I’ve had a long relationship with this dealership since all my cars have been Volkswagens. My relationship expands over fifty years. Poly the staff has changed. But not the professionalism. I’m at home whe all my cars have been Volkswagens. My relationship expands over fifty years. Poly the staff has changed. But not the professionalism. I’m at home when I visit there!! The staff in all departments are friendly, kind and always helpful. They go out of their way to make me and I’m sure all of their customers feel special. The techs always do a superb job with my car. I can’t ask for anything more. I’ve been going there so long that the original employees and I call each other by first names. Again, I’m home when I visit there to have my car serviced. More
I am very happy with the service at Executive V W, I am however concerned that my Golf uses a quart of oil between oil changes. I report this with every oil change. The service department has been unable however concerned that my Golf uses a quart of oil between oil changes. I report this with every oil change. The service department has been unable to explain where this oil is going. I worry about the longevity of my vehicle. More
Easy to schedule then reschedule my appointment on the website. Skip was great. Answered every question I had and didn't pressure me into any work I didn't feel necessary. website. Skip was great. Answered every question I had and didn't pressure me into any work I didn't feel necessary. More
The staff was very kind understanding, especially who met our needs. I will be back.Thank you our needs. I will be back.Thank you More
Marlene is always amazing! !!! She is an efficient, kind, knowledgeable and shows actual care for clients! !!! She is an efficient, kind, knowledgeable and shows actual care for clients! More
Wonderful service advisors. ..but I paid over $400. for testing and ended up getting a new gas cap. ..but I paid over $400. for testing and ended up getting a new gas cap. More
I do not recall anyone named Anthony and the only one I spoke with was the woman at the desk and she was kind, efficient and professional. Thank you! spoke with was the woman at the desk and she was kind, efficient and professional. Thank you! More
Reliable and work is performed as ordered with consistent quality. Pleasant staff with good communications skills. quality. Pleasant staff with good communications skills. More
This dealership was very efficient. As soon as I arrived, Marlena checked me in. She informed me of the services that were recommended for my car based on mileage. She was very pati As soon as I arrived, Marlena checked me in. She informed me of the services that were recommended for my car based on mileage. She was very patient and answered all my questions with regard to these services. The gentlemen who worked on the car did a great job as well. I was very pleased with my experience. More