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Executive Volkswagen - Service Center

North Haven, CT

4.9
434 Reviews
Call Service Center (203) 281-0481

434 Reviews of Executive Volkswagen - Service Center

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October 24, 2024

Very easy service appointment to address and recall and the dreaded check engine light. Marlena was very communicative and professional and answered all of my questions. Thank you! More

by SGERRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear Marlena and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2024

Always fast friendly efficient service at Executive Volkswagen. Much more of a pleasurable experience compared to other dealers. Highly recommended. More

by shane.lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Executive Volkswagen responded

Thank you, Shane, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 06, 2024

Brought car in for 90,000 mile servicing. Also reported a rattling noise. After a couple of hours the servicing was complete, the noise diagnosed and parts ordered and appointment set to addr More

by ERNEST.ADAMS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Executive Volkswagen responded

Ernest, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

October 06, 2024

They are efficient, trustworthy, and keep you informed. Like the new video of my car. More

by KATHYTUOZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Executive Volkswagen responded

Kathy, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2024

Executive vw is always very thorough and cooperative, especially their service department. Definitely would recommend More

by PETERB230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Executive Volkswagen responded

It's great to hear that we were able to help you out, Peter. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

October 03, 2024

Service advisor was amazing helped me on everything and made sure I was picked up and dropped off . I will be coming back for more work on my 2017 Volkswagen Gti Thank you skip More

by RUIZJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Skip and our team, and we look forward to working with you again.

October 03, 2024

Great service. Friendly, welcoming staff and facility. Worth the trip from Fairfield to North Haven. More

by LMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen!

September 29, 2024

The customer service is great! The mechanics are very informative and do a terrific job! More

by bookerw03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 27, 2024

I like the early drop off, very convenient, I’ve been using this service center for many years and I have to say I never have a problem More

by ITSDEBBIE126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 27, 2024

Everyone I deal with there are nicest people ! The video while my car is being serviced is an awesome way to show and be told on what any problems or care the care needs! More

by dgcvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

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