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Executive Volkswagen - Service Center

North Haven, CT

4.9
455 Reviews
Call Service Center (203) 281-0481

455 Reviews of Executive Volkswagen - Service Center

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May 21, 2025

I was very pleased with the helpful and professional service. Marlena was friendly and informative. I really liked the little video from the service technician. More

by scolasanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025

Thorough, great communication and friendly Skip was great to work with. He's extremely friendly, has great communication and always provides a thorough overview of what they are doing to the car More

by KATHERINE.J.GORMAN
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Scanlon
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January 06, 2025

I have been going to this dealership for many year both for purchasing cars and service I have had good results on both counts More

by LAWALLMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you over the years. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years.

December 31, 2024

A positive experience all around. Waiting area was extremely clean, employees patient and courteous, the explanations were clear and concise. The followup has been great and appreciat More

by FERRARA_JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Jan 02, 2025 -

Executive Volkswagen responded

Thank you, James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

December 10, 2024

Leased a new Tiguan and it's a lovely car. Had an issue shortly after but they provided a loan and resolved very quickly. Great service and always friendly. More

by backupbob7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 01, 2024

Such a pleasant and easy experience every time I come! I really appreciate how simple the process always is. The people are always consistently kind :) More

by REBECCA D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Executive Volkswagen responded

Thank you for your business and this review, Rebecca. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2024

Service advisor was helpful with understanding on maintenance of the vehicle When arrived was promptly greeted More

by sayanhp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

November 16, 2024

Very friendly and accommodating. I would highly recommend them to friends and family and have been there for over 7 years More

by marylou1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, Marylou, we look forward to having you as a valued customer for many years to come!

November 15, 2024

Friendly staff and quick service with a comfortable place to wait. Who could ask for more? More

by eesposito9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 15, 2024

Great customer service was provided through out. Skip took the time to explain the maintenance contract and rim coverage to me. Anthony provided a nice video explaining the work that was completed More

by Robertpercopo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Nov 18, 2024 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Robert, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

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