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Executive Volkswagen - Service Center

North Haven, CT

4.9
433 Reviews

433 Reviews of Executive Volkswagen - Service Center

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November 06, 2024

Great service and clear diagnosis with the issue on my steering wheel. Marlena was kind enough to let me use one of the open office space during the diagnosis. More

by tomokazu.sumida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience!

November 06, 2024

Excellent service experience. Very informative, vehicle was ready quickly, and Skip responded to my questions about potential future service. More

by minio28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate the five-star rating.

November 06, 2024

Great service as always. Thanks guys for washing my car. Hope to see you soon More

by SONIAGONZALEZ50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

November 06, 2024

You can rely on Tyler, Skip, Marlena, Tanya and the Service Department at Executive for honest and reliable recommendations for service. Work performed on our VW's is done in a timely manner. Would h More

by luxy19662004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

November 02, 2024

Executive VW is a great place to buy and service your car. They are honest, reliable, and supportive. I have purchased and maintained several cars with them. I have made the transition to an electric ve More

by misdata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

November 02, 2024

Marlene has the best interest in a costumer’s needs and gets the job done very well. I would rate her as excellent More

by Yesim Julio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Executive Volkswagen responded

Julio, Thanks for sharing about your experience with Executive Volkswagen. Marlena and our team appreciate your business and hope to see you again soon!

October 31, 2024

My experience was great. Skip was great informed me of the issue, provided me an estimate of costs, fixed the recall. While I waited. Overall a great experience More

by rob11417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Executive Volkswagen responded

Thank you, Rob, for your business and this review. We're happy to hear that Skip and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2024

Like the new concept of a video by the repair person… we asked to be finished in 1 and half hours and we were! Skip is extremely accurate and very knowledgeable More

by MLESSER1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Executive Volkswagen responded

Thank you for your kind words for Skip and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

October 30, 2024

From the first phone call through to heading home, the entire service experience is excellent. More

by susanjdarc
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words, Susan, and for taking the time to leave us this wonderful feedback!

October 29, 2024

Welcoming, timely and professional staff. Everyone was helpful and kind from the moment I walked in. Made me feel comfortable and I left without any concerns. Did a great job! More

by ANCHARISSE1
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.