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Executive Volkswagen - Service Center

North Haven, CT

4.9
465 Reviews

465 Reviews of Executive Volkswagen - Service Center

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June 06, 2024

Skip is not only professional but he provides guidance and thoughts on how what to do with my car and when. I always feel that I can trust him and his knowledge which gives me confidence in the dealershi More

by EDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that Skip had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

June 03, 2024

Skip Scanlon was very courteous and explained the problem and solution clearly. He looked for a dealer's coupon without any prompting for the service performed which was appreciated. More

by RC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 31, 2024

Very pleased with Skip. He was professional, helpful and courteous. He represents your brand very positively. More

by pandbstrauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 31, 2024

We drive a distance to get great service from a great company. Works with you to give excellent service. More

by r73x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Executive Volkswagen responded

Thank you! Skip and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

May 30, 2024

I was able to make an appointment easily for the following day. I waited on site and was only there about an hour to get an oil change and full annual inspection. I have previously gotten my oil cha More

by S.NAVARRETT
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Executive Volkswagen responded

Thank you for your very kind review. Tyler, Skip, and Marlena strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

May 30, 2024

I would recommend Executive for anyone interested in a VW. The staff is courteous and service is efficient. More

by Rcz28514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 29, 2024

It was a great, experience. I was in and out in a timely manner. Everyone was kind. More

by jessica.borgeson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 26, 2024

Very friendly and reliable service department experience. I can always count on Executive to fit me. More

by EPTRUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 26, 2024

The appointment was easy to schedule, the waiting area was clean and comfortable. Great customer service and Skip Scanlon was always in communication with me on what was going on with my vehicle. More

by pkaminsky718
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
May 29, 2024 -

Executive Volkswagen responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

May 23, 2024

My car was ready on time and the waiting area was clean and comfortable! Thank you! More

by Unhappy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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