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Executive Volkswagen - Service Center

North Haven, CT

4.9
465 Reviews
Call Service Center (203) 281-0481

465 Reviews of Executive Volkswagen - Service Center

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September 11, 2024

Reliable and work is performed as ordered with consistent quality. Pleasant staff with good communications skills. More

by DAVID4369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Executive Volkswagen responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years!

September 10, 2024

This dealership was very efficient. As soon as I arrived, Marlena checked me in. She informed me of the services that were recommended for my car based on mileage. She was very pati More

by LOISORSINI1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Sep 10, 2024 -

Executive Volkswagen responded

Lois, Thank you for your very kind review. Marlena and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

September 09, 2024

very. good every. time I need them. very professional outfit. have a nice. day to all More

by wittenberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 05, 2024

Skip was wonderful. He listened! And that’s what I appreciate. Awesome customer service. Definitely gonna go back More

by OUTREACH2SABRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words for Skip and for taking the time to leave us this wonderful feedback!

August 29, 2024

Still dealing with oil burning issue and repeated returns to dealership over this problem again and again More

by Michaeltattar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Executive Volkswagen responded

Michael, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything Tyler and our team can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 26, 2024

Skip is always so helpful every time I bring my car in. I have options closer to my house to have my car serviced, but I honestly stay at Executive because of Skip. More

by TWELLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words for Skip, and for taking the time to leave us this wonderful feedback!

August 26, 2024

Executive has a trustworthy, attentive and friendly service department. With an appointment, intake is prompt and service has always been performed within a reasonable amount of time. More

by Ahmilford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Leninger, Anthony Woods
Report | Print
Aug 26, 2024 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 26, 2024

Dealership handled my oil change quickly and efficiently, and were clear and quick with communication. More

by coopersett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

August 22, 2024

Very good dealership and everyone was super helpful. The communication was good with me being out of town More

by benjohnyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Aug 22, 2024 -

Executive Volkswagen responded

Hi, Ben! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out. Thank you for choosing Executive Volkswagen!

August 17, 2024

The North Haven VW Dealership was very helpful and friendly and made my drop off and pick up easy. More

by ELIZABETH.FURMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Aug 18, 2024 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, Elizabeth, and we hope to see you again!

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