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Executive Volkswagen - Service Center

North Haven, CT

4.9
484 Reviews
Call Service Center (203) 281-0481

484 Reviews of Executive Volkswagen - Service Center

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July 27, 2025

Marlene works hard for customer satisfaction. I don’t have problems with the dealership, but I have problems with Volkswagen of America since they have a problem with the power windows overtime w More

by GSINCAVAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2025

They were ready for my appointment, friendly, and professional. Very good service. Their facility is also very comfortable. I would not hesitate to recommend this dealer. More

by BUZZ.SCHWARTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2025 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

July 25, 2025

I have been coming here for many years, I trust the dealership and the people that work there. Always a good experience. More

by KATELYNN.ALTIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Make the Right Decision, Make the Executive Decision!

July 25, 2025

Service was excellent. Skip Scanlon kept me up to date with the progress of the repairs and handled ordering new tires to minimize the time the car was in the shop. More

by joseph.obrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Make the Right Decision, Make the Executive Decision!

July 24, 2025

Great helpful and generous I never had bad experience with the dealer only positive reviews and always great memories More

by Kamsteck
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Scanlon
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Jul 24, 2025 -

Kamsteck responded

Sales and service peoples are super helpful and nice Nice to be service by pro

Jul 24, 2025 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Make the Right Decision, Make the Executive Decision!

July 23, 2025

Had a very pleasant experience with Collin who was communicative and helpful about the fixes I needed. More

by elliottkarwas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Bourque
Report | Print
Jul 23, 2025 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Make the Right Decision, Make the Executive Decision!

July 22, 2025

Very good experience with the whole team. Appreciate the care and attention that was provided. More

by ADV76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Make the Right Decision, Make the Executive Decision!

July 20, 2025

Marlena is always a pleasure to engage with. Every time she calls us it feels like a friend is calling. I have very much appreciate her energy and communication style. More

by vtwins4uct
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It was nice to chat with Colin too!
Report | Print
Jul 20, 2025 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

July 18, 2025

Always great to do business with. Super easy process, and always done in a timely fashion. More

by DOUGCOMESANAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Make the Right Decision, Make the Executive Decision!

July 17, 2025

Very efficient Skip was excellent all the way around Fast responder Polite n courteous Clear communcater More

by joecap100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Executive Volkswagen responded

Joe, it's great to hear that Skip and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

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