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Executive Volkswagen

North Haven, CT

Overview
Reviews
Vehicles
4.9
630 Reviews
Call Dealership (203) 281-0481
View Awards

444 State Street (Route 5)

North Haven, CT

06473

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Showing 630 reviews

September 05, 2024

Skip was wonderful. He listened! And that’s what I appreciate. Awesome customer service. Definitely gonna go back More

by OUTREACH2SABRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
Report | Print
Sep 05, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words for Skip and for taking the time to leave us this wonderful feedback!

September 01, 2024

Dwight was pleasant to deal with. Very knowledgeable and personable. The whole staff was professional and I will continue to purchase my vehicle’s from there More

by GKRAL33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Leninger, Scott Brouard, Holly Sheehan, Chris Bonilla, Dwight Burkett
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Sep 02, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dwight and our team, and we look forward to working with you again.

August 29, 2024

Still dealing with oil burning issue and repeated returns to dealership over this problem again and again More

by Michaeltattar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn, Skip Scanlon, Marlena Anzalone
Report | Print
Aug 29, 2024 -

Executive Volkswagen responded

Michael, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything Tyler and our team can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 26, 2024

Executive has a trustworthy, attentive and friendly service department. With an appointment, intake is prompt and service has always been performed within a reasonable amount of time. More

by Ahmilford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Leninger, Anthony Woods, Marlena Anzalone
Report | Print
Aug 26, 2024 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 26, 2024

Dealership handled my oil change quickly and efficiently, and were clear and quick with communication. More

by coopersett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
Report | Print
Aug 26, 2024 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

August 26, 2024

Skip is always so helpful every time I bring my car in. I have options closer to my house to have my car serviced, but I honestly stay at Executive because of Skip. More

by TWELLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
Report | Print
Aug 27, 2024 -

Executive Volkswagen responded

Thank you so much for your kind words for Skip, and for taking the time to leave us this wonderful feedback!

August 22, 2024

Very good dealership and everyone was super helpful. The communication was good with me being out of town More

by benjohnyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon, Anthony Woods
Report | Print
Aug 22, 2024 -

Executive Volkswagen responded

Hi, Ben! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out. Thank you for choosing Executive Volkswagen!

August 17, 2024

The North Haven VW Dealership was very helpful and friendly and made my drop off and pick up easy. More

by ELIZABETH.FURMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn, Skip Scanlon, Anthony Woods, Marlena Anzalone
Report | Print
Aug 18, 2024 -

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, Elizabeth, and we hope to see you again!

August 16, 2024

Problem was not solved after 2 visits and paying for it. So, it needs to get fixed next time. More

by Jetta Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
Report | Print
Aug 18, 2024 -

Executive Volkswagen responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 15, 2024

They know everything I need to maintain my car in perfect condition at an affordable price and they will advised when all repairs need to be done. More

by PALOLI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn, Mary Ann Gallagher, Scott Brouard, Skip Scanlon, Anthony Woods
Report | Print
Aug 15, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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