Executive Volkswagen

Service advisor was amazing helped me on everything and made sure I was picked up and dropped off . I will be coming back for more work on my 2017 Volkswagen Gti Thank you skip made sure I was picked up and dropped off . I will be coming back for more work on my 2017 Volkswagen Gti Thank you skip More

Great service. Friendly, welcoming staff and facility. Worth the trip from Fairfield to North Haven. Friendly, welcoming staff and facility. Worth the trip from Fairfield to North Haven. More

Executive vw is always very thorough and cooperative, especially their service department. Definitely would recommend especially their service department. Definitely would recommend More

The customer service is great! The mechanics are very informative and do a terrific job! The mechanics are very informative and do a terrific job! More

Everyone I deal with there are nicest people ! The video while my car is being serviced is an awesome way to show and be told on what any problems or care the care needs! The video while my car is being serviced is an awesome way to show and be told on what any problems or care the care needs! More

I like the early drop off, very convenient, I’ve been using this service center for many years and I have to say I never have a problem using this service center for many years and I have to say I never have a problem More

Really very excellent. All went well and I did not have to wait too long at all. All went well and I did not have to wait too long at all. More

Jeremy was terrific! I test drove the Tiguan, loved it, and then realized afterwards that I was looking for something more fuel efficient. After much research into other I test drove the Tiguan, loved it, and then realized afterwards that I was looking for something more fuel efficient. After much research into other makes and models and feeling disappointed, I remembered how clean and calm the Executive VW dealership was in comparison to everywhere else I visited. That night, I looked up other VW models, came across the Jetta, and discovered it had the same fuel efficiency as a hybrid compact SUVs. Went over there the next day and found exactly what I was looking for—a beautiful white Jetta with light-colored seats, and a huge trunk. Jeremy was consistent, kind and informative, even opening up the hood and taking me through some basic maintenance. Everyone was cheerful, welcoming, and attentive, and the cars are great. More

I’ve had a long relationship with this dealership since all my cars have been Volkswagens. My relationship expands over fifty years. Poly the staff has changed. But not the professionalism. I’m at home whe all my cars have been Volkswagens. My relationship expands over fifty years. Poly the staff has changed. But not the professionalism. I’m at home when I visit there!! The staff in all departments are friendly, kind and always helpful. They go out of their way to make me and I’m sure all of their customers feel special. The techs always do a superb job with my car. I can’t ask for anything more. I’ve been going there so long that the original employees and I call each other by first names. Again, I’m home when I visit there to have my car serviced. More

I went in for oil change and came out with laundry list of repairs/recommendations. I looked at the last and I did 2 of the recommended pairs last week myself. The response was "Oh, we don't check the thi of repairs/recommendations. I looked at the last and I did 2 of the recommended pairs last week myself. The response was "Oh, we don't check the things on the list that would cost money and time, we just use milage recommendations". So if I did the repairs I would have been things i don't need. When this is is presented and per website this is an inspection of your car at the time of oil change but its nothing of the sorts. Buyer beware, you might just be doing upsells because they need to make money not that you need it. Then I called and they said things are checked on every oil change, he would look into it and then 1 hour later lie lie lie by manger Paul Leninger (dealership manager) contradicting his own statement. Don't be fooled and know your car before going in. They cant even admit a mistake. Also a B- on BBB site. More