Executive Volkswagen
North Haven, CT
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Attempted to buy a car today, cash deal for a used 2024 CPO Jetta. The price was fair, we were ready to put down a deposit, then the dealer fees included VIN etching, which we do not feel a need to pay fo CPO Jetta. The price was fair, we were ready to put down a deposit, then the dealer fees included VIN etching, which we do not feel a need to pay for. The salesman informed us that the dealership considers the VIN etch add on to be non-negotiable. We walked, after wasting our time on getting there (1 hour round trip) and test driving. Executive VW in North Haven loses a $24,000+ sale for a $399 unnecessary upcharge. Further, they have lost an entire family of potential customers forever. More
A positive experience all around. Waiting area was extremely clean, employees patient and courteous, the explanations were clear and concise. The followup has been great and appreciat Waiting area was extremely clean, employees patient and courteous, the explanations were clear and concise. The followup has been great and appreciated. More
Leased a new Tiguan and it's a lovely car. Had an issue shortly after but they provided a loan and resolved very quickly. Great service and always friendly. Had an issue shortly after but they provided a loan and resolved very quickly. Great service and always friendly. More
Such a pleasant and easy experience every time I come! I really appreciate how simple the process always is. The people are always consistently kind :) I really appreciate how simple the process always is. The people are always consistently kind :) More
My family has purchased a number of new VW's over the past years from Executive VW out of North Haven. They are quick to the point in pricing and deals can be done on a handshake. This alone is hard to f past years from Executive VW out of North Haven. They are quick to the point in pricing and deals can be done on a handshake. This alone is hard to find in today's crazy auto world. I find that David and the North Haven team were easy to negotiate with. When I came in I had traveled 45 min to come to the dealership I love. They treat you like family. My former car was a 2021 Atlas Cross Sport, and my new drive was a 2024 Atlas cross sport. I highly recommend going down to the dealership. Don't forget your spare keys and the deal can be done. More
Very friendly and accommodating. I would highly recommend them to friends and family and have been there for over 7 years I would highly recommend them to friends and family and have been there for over 7 years More