Executive Jeep - Service Center

Always clean, fast, courteous, and thorough every time I get service at this dealership location get service at this dealership location More

Dealership is sort of a hot mess. You can make an appointment online after filling out quite a bit of info. But then they ask for it all again when you arrive. Plus there's no directi You can make an appointment online after filling out quite a bit of info. But then they ask for it all again when you arrive. Plus there's no direction in the service department. No central greeter so you walk into a giant bay and stand around till someone shows up. You can peek inside the 6 offices there but they were all empty when I arrived. Luckily they were able to diagnose the problem I already identified over a two day period and then quote me parts that were over msrp. Pretty poorly run. Typical of what you'd expect from a shady 1980s dealership only with a nicer facility t More

It was very nice and welcoming. Helpful staff and my car was done promptly. I would recommend. Helpful staff and my car was done promptly. I would recommend. More

Service member was great to work with. Service was completed as described and on time while I waited. Service was completed as described and on time while I waited. More

Been there before and they continue to do the best I will be a return customer be a return customer More

It's always a pleasure to be served by Alberto. My daughter and I have been a customer for quite some time and we're very happy with Alberto. My daughter and I have been a customer for quite some time and we're very happy with Alberto. More

The dealership went above and beyond to make sure that the warranty company paid for my repairs. the warranty company paid for my repairs. More

Never an issue great service. Alberto always contacts us of what is needed and explains everything Alberto always contacts us of what is needed and explains everything More

I’ve had a very frustrating experience with the service department at Executive Jeep. I brought my vehicle in twice for the same issue, and both times it was never properly diagnosed. Despite this, I was s department at Executive Jeep. I brought my vehicle in twice for the same issue, and both times it was never properly diagnosed. Despite this, I was still charged for repairs that I never authorized. To make matters worse, these repairs did absolutely nothing to fix the original problem. Even more concerning, they attempted to charge me for a repair that was supposed to be covered under warranty — which is not only unethical but also illegal. When I questioned the charges, I received vague responses and no real explanation. I ultimately had to file an official complaint with the Department of Motor Vehicles just to get a refund for the unauthorized charges. I was told by the DMV agent he would be investigating my complaint and fining Executive Jeep for their unethical practices. This entire experience was a complete waste of time and money. There was a total lack of transparency, accountability, and basic customer service. Based on my experience, I strongly recommend avoiding the Executive Jeep service department. More

Doing business with them for years. Prompt courteous professional. Jason is the most accommodating person I’ve ever dealt with Prompt courteous professional. Jason is the most accommodating person I’ve ever dealt with More