Executive Jeep - Service Center

My jeep had a deep problem, the computer, alternator, battery, transmission, which was the last problem. The repair was done as promised, and Bianca was very great in helping to get my jeep repaired, and battery, transmission, which was the last problem. The repair was done as promised, and Bianca was very great in helping to get my jeep repaired, and back on the road. She made sure that I had a loner, to continue with my business, I really appreciate Mrs.B. She kept me updated with the progress of the maintenance as it was being done. More

Bianca was very responsive and attentive. Terrific service! I will say with no reflection on Bianca that trying to call the service department before Bianca became my service rep was extremel Terrific service! I will say with no reflection on Bianca that trying to call the service department before Bianca became my service rep was extremely frustrating. No body answers the phone. More

I was supposed to get free oil changes. I sent my husband to get the oil change and was charged here not heard from anyone about this issue even though I spoke to you yesterday I sent my husband to get the oil change and was charged here not heard from anyone about this issue even though I spoke to you yesterday More

Service man was rude. I would rather gone to a other dealer I would never recommend I would rather gone to a other dealer I would never recommend More

This is the 3rd survey that I’m receiving for the same service. I had a great experience. service. I had a great experience. More

They did a wonderful job on my car. Its like a new car. Thank you Its like a new car. Thank you More

KEMAR CAMPBELL was the advisor who assisted me and he was outstanding. Very professional and friendly. He kept me informed on the process and was willing to assist me with any issues. I can’t say enough abou outstanding. Very professional and friendly. He kept me informed on the process and was willing to assist me with any issues. I can’t say enough about him. He is an asset to your service team . More

I was disappointed in the service received here. Nissan rogue driver seat stopped working and got stuck in a place where I couldn't drive. Once at the shop at Executive Nissan/Jeep, diagnostic was Nissan rogue driver seat stopped working and got stuck in a place where I couldn't drive. Once at the shop at Executive Nissan/Jeep, diagnostic was to replace the entire seat for $6,500. Obviously, I couldn't afford it and I had my doubts also. So I took my rogue somewhere else for a second opinion. Turns out it was just a $100 switch in the control box for the power seat that needed to be changed. Then it was replaced and the seat was as good as new. Bad experience overall. I don't know if it was done this way due to incompetence (not diagnosing correctly) or if it was done to take advantage of people who don't know much about cars. Please DO BETTER!!!! More

They were very kind and professional and prompt in the assessment and keeping me informed about what was going on. assessment and keeping me informed about what was going on. More

Kemar was efficient , as soon as I entered he took my information and car . He saw that I had my baby with me and planned on waiting in the waiting area . I expressed my need to keep it as short as information and car . He saw that I had my baby with me and planned on waiting in the waiting area . I expressed my need to keep it as short as possible , and he eloquently did just that ! I am impressed by the service I received by Kemar , and his check-ins during my appointment . He was very warm and welcoming ! More