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Executive Jeep

North Haven, CT

4.7
1,450 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,450 reviews

August 13, 2024

I was very happy with the service. I was greeted promptly and everything was explained to me about the service on my car. More

by pds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 09, 2024

Courteous, knowledgeable, and efficient. Scheduled my car for services to meet my schedule within days. More

by SKOEPFLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Aug 11, 2024 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

August 08, 2024

This is my second Nissan from North Haven dealership. Very clean as always As always And take you in on Time More

by RJH1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemar Campbell, Evan Milo
Aug 09, 2024 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

August 06, 2024

Predatory pricing, charged for 5 hours of work when repair took 2.5 hours. Picked up car Friday on day 3 of having my car Monday evening leaving work my car completely dies , which is the originally is More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Gargano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Executive Jeep responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 06, 2024

This is my second car which I have bought and had serviced through executive Jeep. Jason has been my adviser for years and I trust his guidance More

by LAVIGNE.KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Executive Jeep responded

Hi Kevin: Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Jason is always able to help, and we hope to see you again!

August 06, 2024

Very convenient for dropping my car off for service and I was out of the dealership within 10 minutes. Loved the swiftness More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Aug 06, 2024 -

Executive Jeep responded

RJ< Thanks for sharing your thoughts about your service experience with Executive Jeep. We appreciate your business and hope to see you again soon!

August 03, 2024

Very good service from Alberto at Executive Jeep/ Nissan. Very professional and followed up with concern. More

by JRDAMICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 02, 2024

I have always had my Nissan's serviced at Executive because I trust that they know my car and provide the service it needs. I especially want to thank Alberto Benot who has been my service rep for awh More

by MARNEY1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Executive Jeep responded

Thank you for the kind words for Alberto and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 02, 2024

Gary is great! He’s extremely friendly, personable and a pleasure to work with! He always makes sure we understand what is happening with our vehicle. And the video More

by Dhraff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Aug 03, 2024 -

Executive Jeep responded

Thank you so much for your kind words for Gary and for taking the time to leave us this wonderful feedback!

July 31, 2024

Please have more qualified people on Saturday for the difficult jobs. My issue was a locked up wheel lock was not coming off. Had to drop it off on the next business day and got it back at day’s end. More

by jrybaruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're sorry that we fell short this time. We will share your comments with our team, and we look forward to working with you again.

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