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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,473 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,473 reviews

October 28, 2024

Service man was rude. I would rather gone to a other dealer I would never recommend More

by laurie.guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Executive Jeep responded

Thank you for providing this feedback, Laurie, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 27, 2024

This is the 3rd survey that I’m receiving for the same service. I had a great experience. More

by WMTAURUS510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 24, 2024

Great dealership. Car wash left swirl marks on my brand new jeep. Staff was wonderful and caring. More

by JOHNNY.SIMMON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beloved Bridges, Shawn Stokes, Nyquashia Brunson
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Oct 24, 2024 -

Executive Jeep responded

Johnny, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Congratulations on your new Jeep! Thanks for choosing Executive Jeep!

October 18, 2024

Great dealership. Very accommodating with what I chose. They go the extra mile. When my lease is up I will definitely be returning for a new lease. More

by ROBINNICOLETTI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mufee Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beloved Bridges
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Oct 18, 2024 -

Executive Jeep responded

Thank you so much for taking the time to share your feedback with us, Robin. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 18, 2024

They did a wonderful job on my car. Its like a new car. Thank you More

by SUE1964QUINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Executive Jeep responded

Thank you, Sue, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 17, 2024

KEMAR CAMPBELL was the advisor who assisted me and he was outstanding. Very professional and friendly. He kept me informed on the process and was willing to assist me with any issues. I can’t say enough abou More

by dsmith910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemar Campbell has
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Oct 18, 2024 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

October 14, 2024

They were very kind and professional and prompt in the assessment and keeping me informed about what was going on. More

by gsrohleder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

October 14, 2024

I was disappointed in the service received here. Nissan rogue driver seat stopped working and got stuck in a place where I couldn't drive. Once at the shop at Executive Nissan/Jeep, diagnostic was More

by MUBERUKA89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
macdowell, bianca
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Oct 15, 2024 -

Executive Jeep responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 10, 2024

Kemar was efficient , as soon as I entered he took my information and car . He saw that I had my baby with me and planned on waiting in the waiting area . I expressed my need to keep it as short as More

by SHANICESTEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemar
Report | Print
Oct 10, 2024 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Kemar was able to help, and we hope to see you again!

October 10, 2024

I came in for an oil change , was met swiftly by nichole. I enjoyed the detailed video of my car so that i can make more informed decisions of repairs More

by SHANICESTEPHENS
Recommend Dealer
Yes
Employees Worked With
Nichole steven
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Oct 10, 2024 -

Executive Jeep responded

Shanice, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Nichole and our team delivered such a great experience!

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