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Executive Jeep

North Haven, CT

4.7
1,450 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,450 reviews

September 28, 2024

It was professional and very easy to make appointment and once I got there it was like a well oiled machine! More

by KEK3959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemar Campbell
Sep 29, 2024 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 27, 2024

Easy to get an splinter and they try to work with you on getting you out on time. More

by glyndun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 27, 2024

Sales attendant and service attendant were both extremely helpful and cordial. I was very satisfied with their assistance. More

by madsr215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Sampiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
ELIJAH ROLDAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

September 27, 2024

What an amazing experience with Donoven. From the moment I met Donoven to when I decided to purchase the beautiful Jeep Grand Cherokee. Donoven and his team were so kind and met me where I More

by Deirdracolavolpe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donoven Calo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Executive Jeep responded

Thank you for the kind words for Donoven and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Executive Jeep are glad to have you as a customer.

September 24, 2024

Kemar was helpful and assisted my family in positive impactful manner re: my check engine light and made sure I understood my warranty and what was covered and ensured me what was covered and only had t More

by charmie Patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Executive Jeep responded

Charmie, We are very happy to have provided you with such a service positive experience! We sincerely value your business and look forward to your next visit.

September 24, 2024

Service was great. Kept me informed all the way, through-out the entire process. Very smooth transition. More

by RICCI36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donoven Calo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Reyes
Sep 25, 2024 -

Executive Jeep responded

Thank you so much for taking the time to share your service feedback with us. We are delighted to learn about your positive service experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 22, 2024

Brought my car for a door lock issue that took me calling in after a week to check on part status. Part was in 3 days but they didnt have a correct number on file which I thought it was corrected at my oil c More

by Ksavalli
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler J. Leopizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kemar Campbell
Sep 26, 2024 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 22, 2024

I had a wonderful experience purchasing my Jeep Grand Cherokee at Executive Jeep in North Haven. More

by Tomlinsonr1
Recommend Dealer
Yes
Employees Worked With
Mufee Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Executive Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

September 21, 2024

Great Customer Service Team ,I will recommend this dealership to family and friends…Looking forward.. More

by N031264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mufee Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Reyes
Sep 23, 2024 -

Executive Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

September 21, 2024

There haven’t been many visits back to the dealership after the initial purchase but the visits that did occur were pleasant. I was greeted warmly. Service was thorough and quick. More

by KARENANN757
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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