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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,479 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,479 reviews

August 21, 2024

Very prompt an got me right in on my appointment time. I would recommend the dealership.for service. More

by LDEF671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Aug 21, 2024 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gary met your expectations. Thank you again for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

August 17, 2024

He is always prompt and gives great advice and explanations. He is the main reason I bring my cars there. More

by VINCENTCANDELORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Vincent, please let us know.

August 17, 2024

I find the dealers to be very helpful and professional! However, on numerous occasions they forget to change the indicator indicating that an oil change is overdue. More

by dpowersct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Executive Jeep responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 16, 2024

I received great customer service that provided amazing detail on what actions to take and with recommendations on what options I had. More

by Chris Glifort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
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Aug 16, 2024 -

Executive Jeep responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback!

August 16, 2024

Coming here is always easy, very convenient and anyone I’ve dealt with there is always kind, helpful and thoughtful in their communication. More

by joangrindell333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Executive Jeep responded

Thank you for your business and this review, Joan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 15, 2024

Alberto makes the experience great every single time. Great customer service and timely. The video provided by the technician is also very helpful. More

by jmgonzalez1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Executive Jeep responded

It's great to hear that Alberto was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

August 15, 2024

Dealership is not far from my location & was very prompt. Offered me a ride back to my office More

by aclark23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Aug 15, 2024 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 15, 2024

I will not return to this service center. Had purchased a deal for 3 oil changes and tire rotations and left each visit with avoidable problems: they killed my battery during the visit and it More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 13, 2024

They took my vehicle in when they said it was supposed to. They were very knowledgeable and very courteous. More

by lquintana1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cambell
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Aug 14, 2024 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 13, 2024

U guys do a good job I've been dealing with u for 20 plus years More

by EARLCOLEMAN508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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Aug 14, 2024 -

Executive Jeep responded

Thank you, Earl! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

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