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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,184 Reviews

1,184 Reviews of Executive Chevrolet - Service Center

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July 26, 2025

Mark did a great job providing details on service options and suggestions. He was very patient. More

by wftatejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

The service department staff were very professional and courteous. The time they estimated the work would be done was right on the money. I have recommended your establishment to my friends because of the More

by Peter Bova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

July 26, 2025

Had to wait for my car’s oil change and tire rotation. Waiting area was comfortable, had tv and internet access. Car was done within the time promised. Complete safety check done. Dealer did not try t More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

July 24, 2025

It's the first time I've bought a new vehicle and didn't feel like i made a mistake everyone there was a pleasure to work with knowledgeable can't say enough about Executive Chevrolet More

by TOMBERG9697
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

July 24, 2025

Mark is always great he knows his job and does it well Thanks executive service More

by Mfcssm12
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
Jul 24, 2025 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

July 22, 2025

Max did a great job making sure the issue at hand was looked at properly. Thank you! More

by goodinfo512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

July 22, 2025

As always, I have all of my service done at Executive Chevy. I never have had any problems getting an appointment and all work is done to my satisfaction. Max and Mark are helpful and great to work with. More

by J.FINALDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

July 21, 2025

Everyone was polite, had answers to all my questions. I would recommend this service department to anybody with any make or model!! More

by Bar3rdkevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obed Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cerra Terrill-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daisy Chevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

July 18, 2025

Vehicle burns oil and your covering GM cause u all r xxxxxxx. We fire xxxxxxx in line work in my job an I make 200k plus on a bad year. More

by JSARRACCO
Recommend Dealer
No
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
Jul 19, 2025 -

Executive Chevrolet responded

Hello John, Thank you for taking your time to send us a review. Obviously, we are not happy that you are not pleased with the quality of the manufacturing of your vehicle. We have tested for oil consumption and the vehicle has passed based upon GM's threshold. We will continue to work with you and test for oil consumption. We are sorry that you are not satisfied but we will work with you to bring a resolution. -Executive Chevy Service Team

July 18, 2025

Very pleased with the customer service that I received today at EC. I originally brought my vehicle in for service on scratches on the body of my truck.. there was some confusion in the coverage contract. More

by CAMT73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Bender
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Executive Chevrolet responded

Hello Carey, I apologize for the experience you had in regards to have the items of concern taken care of. I would love the opportunity to assist and find a resolution for you. I just left you a message on the number on file. Please reach back out to me directly. Respectfully, Shaun Woodward General Manager 203-493-5822

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