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Executive Chevrolet - Service Center

Wallingford, CT

4.8
894 Reviews

894 Reviews of Executive Chevrolet - Service Center

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November 03, 2024

The mechanics at Executive Chevy were able to diagnose and fix the issue with my truck that another dealership could not diagnose. Thank You Executive Chevy for your dedication to excellence. More

by Gil Paradis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Executive Chevrolet responded

Gil, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

October 31, 2024

Always quick, explains service thoroughly and very knowledgeable. Extremely fair pricing compared to other shops in the area. Don’t have to worry if things are being done correctly. More

by MadisonL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daisy Chevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Executive Chevrolet responded

Madison, Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

October 31, 2024

Professional, courteous, quick and accommodating. They provided excellent service all around and I'll be returning to this dealership. More

by pixels-studio.0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Max, Mark, and our team met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

October 31, 2024

Very helpful, knowledgeable and courteous staff. Always a pleasure to do business with the service department. More

by bpickerign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cerra Terrill-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

October 30, 2024

Always professional and goes the extra step in identifying and explaining the issues. Accurate on their diagnosis and options for repair.. More

by jjmmag584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

October 28, 2024

They have got the best mechanics who work on my truck and have definitely given me the utmost best. The service advisors are always helpful and willing to go above and beyond to make me happy and satisfied. More

by AVALANCH278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

October 27, 2024

Service department needs to communicate better with customers Scheduled appointment was at 8:20am dropped off at 8:00am for Oil change and electrical issues 8:30 was contacted to authorize diagnos More

by SANDPITJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Pieper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Executive Chevrolet responded

John, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Kevin Galante Service Manager

October 26, 2024

Mark Valerio is a credit to the dealership He is very knowledgeable and cares about the customers needs More

by jric54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Executive Chevrolet responded

We are very happy to hear that Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

October 26, 2024

The service department waited on me right away ane were courteous. They treat you like a person and not a nunber. More

by catapanodebra45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

October 26, 2024

Good customer service, knowledgeable people, trustworthy, reliably, they explain everything that needs fixing and not to be fixed, thank you More

by REMI06492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

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