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Exclusive Motorcars

Randallstown, MD

4.7
752 Reviews

10100 Liberty Rd

Randallstown, MD

21133

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752 Reviews of Exclusive Motorcars

May 18, 2020

Great customer service The employees are very professional and friendly. Never waiting when you have an appointment. Always very prompt service. I always tell people about t More

by RADDENDIANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Henry
May 18, 2020 -

Exclusive Motorcars responded

Raddendiane, thank you for the positive feedback! We are delighted to know that you had a good experience with us and that our team was outstanding to work with. If there is anything else we can do for you please let us know. Please enjoy your Ford Fusion. Sincerely, M. Egboh Customer Relations Manager

May 18, 2020

Everything was great when I purchased the car; however, after I got it home request were made for paperwork that should have been told while I was there. Also I received a threatening (my interpretation) t More

by robertssandra1951
Recommend Dealer
Yes
Employees Worked With
Mcween Egboh, Linda McMullin-Bildstein
May 18, 2020 -

Exclusive Motorcars responded

Robert, thank you so much for sharing your feedback. Congratulations on your purchase and we are thrilled to hear that you had an great car-buying experience; however it seems as though there was miscommunication on our part towards the end of your visit. We’re sorry for any inconvenience or dissatisfaction this may have caused you. Please know that your review is taken very serious. We always strive to improve and give our customers top-notch service. Thank you for your patience and we hope to see you again in the future. Sincerely, M. Egboh Customer Relations Manager

May 14, 2020

Excellent, friendly customer service. Will definitely recommend friends and family. Thank you very much for your phenomenal service. We appreciate your great effort and patience for serving us . Thank yo More

by patrice
Recommend Dealer
Yes
Employees Worked With
Mcween Egboh, Rose Mathenge
May 15, 2020 -

Exclusive Motorcars responded

You are very welcome, Patrice! It was a pleasure to work with you. Thank you for the amazing review and for choosing Exclusive Motor Cars. Sincerely, M. Egboh Customer Relations Manager

May 11, 2020

Great experience Love these guys so much this is my second time coming to purchase a car, and I would recommend EVERYBODY to purchase their next vehicle from Exclusi More

by Cinnifax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Nzenwata
May 11, 2020 -

Exclusive Motorcars responded

We LOVE you too! Congrats on your second vehicle. It was a pleasure to work with you again and we hope we continue to work with you in the future. Sincerely, M. Egboh Customer Relations Manager

May 06, 2020

Love the car My BMW 535i runs perfect, why not 5 stars. Due to the virus situation there was some items missing and small things wrong with the car( air condition, More

by jstaten1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight
May 07, 2020 -

Exclusive Motorcars responded

jstaten1, Thank you for your feedback & positive review. We look forward to your future business! Sincerely, M. Egboh Customer Relations Manager

May 01, 2020

Ive had excellent service from my date of purchase where I was able to choose my car from another dealer and have it delivered no haggling and service has been excellent espcially the Sat hours Iwould defin More

by Happy Customer TH
Recommend Dealer
Yes
Employees Worked With
Greg Bryant, Tony Henry
May 06, 2020 -

Exclusive Motorcars responded

It's wonderful to know of your excellent car-buying and service experience with us. Thank you for taking the time to share your feedback. We appreciate your business and welcome you again for any future automotive needs! Sincerely, M. Egboh Customer Relations Manager

April 29, 2020

Review They have very nice cars. Will say all the things you want to hear but will not live up to their word. We got you then less than 30 days you will call More

by lisa.burt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard,, Tony Henry, Chelsea Grant, Ehiabhi Egboh
May 06, 2020 -

Exclusive Motorcars responded

Hi Lisa. Thank you for your review and concern, your business is very important to us. We would like to discuss the contents of your recent visit. It is our goal to delight all our customers. Please give our General Manger a call at (877) 367-1977, so they could do their best to resolve this matter. Sincerely, M. Egboh Customer Relations Manager

April 22, 2020

Excellent Service The dealership was very accommodating and responsive to my needs. I would definitely refer this dealership to others that I know. Thank you Exclusive More

by gdswann65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg went over and beyond what was asked of him and he found the exact car I was looking for. I would definitely refer him!, Greg Bryant
May 06, 2020 -

Exclusive Motorcars responded

You are very welcome! It was our pleasure to work with you. We look forward to your next visit and thank you for your recommendation. Sincerely, M. Egboh Customer Relations Manager

April 21, 2020

Everyone was very nice and they don’t just smile in your face like other dealers they do what they say with no short cuts More

by SCEENO454
Recommend Dealer
Yes
Employees Worked With
Dwight, Greg Bryant
May 06, 2020 -

Exclusive Motorcars responded

Glad to hear that you are enjoyed our services at Exclusive Motor Cars! It is our pleasure to be able to help you with all of your car needs. We look forward to working with you again. Take care and drive safely. Sincerely, M. Egboh Customer Relations Manager

April 16, 2020

Awesome, great experience I dealt with E, he was a great salesman for me and my friend. He was attentive and dedicated to us. The manager was pleasant and a joy to chat with. T More

by DIVA120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehiabhi Egboh
May 06, 2020 -

Exclusive Motorcars responded

Congratulations on your new purchase! I am glad E was able to assist you through the car buying process. He is an excellent representative of our brand and what we stand for. Thank you again for choosing Exclusive Motor Cars and we hope you enjoy your new ride. Sincerely, M. Egboh Customer Relations Manager

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