Exclusive Motorcars
Randallstown, MD
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750 Reviews of Exclusive Motorcars
Daniel was extremely helpful and very patient in the process of buying a car today. He answered all of my questions and returned all of my calls for a three day period prior to the purchase of the vehic process of buying a car today. He answered all of my questions and returned all of my calls for a three day period prior to the purchase of the vehicle. I am a very demanding customer in a business transaction and he surpassed my expectations. He is a pleasure to work with and I would highly recommend him. More
unprofessional salesman fired, then rehired, dealership did not honor my 10 free oil changes. They said it wasn't in the system even after I told them it was the agr salesman fired, then rehired, dealership did not honor my 10 free oil changes. They said it wasn't in the system even after I told them it was the agreement made when I purchased the car. More
I enjoyed the experience at Exclusive Motor Cars. Linda was very kind when we first spoke on the phone and followed up the same day with her contact info. She was knowledgeable of our recent purchase and w was very kind when we first spoke on the phone and followed up the same day with her contact info. She was knowledgeable of our recent purchase and was a pleasure to work with. The other staff members were very nice and willing to work with us to meet our needs!! I drove 2 hours to purchase my new truck & it was definitely worth it!! Thabksy again. 😀 More
Very professional. Daniel made you feel like you were family and not just a sale. Very well pleased. I would recommend anyone to come here. family and not just a sale. Very well pleased. I would recommend anyone to come here. More
Good experience for getting my first vehicle, overall everyone was very cordial, attentive and answered my questions when asked. Daniel did a great job showcasing the vehicle I went in for and McWeen was everyone was very cordial, attentive and answered my questions when asked. Daniel did a great job showcasing the vehicle I went in for and McWeen was extremely helpful with informative answers. More
Easy Service! As a part of my purchase I received Certified Maintenance and was easy in and out courteous service. Staff was very attentive and the waiting area is As a part of my purchase I received Certified Maintenance and was easy in and out courteous service. Staff was very attentive and the waiting area is clean and comfortable. Was there no more then an hour although because of COVID waited a little longer then my scheduled appointment time. More
In the service department Candice and Tony were great. But it would be nice to have loaner service for customers. The distance back and forth was inconvenient But it would be nice to have loaner service for customers. The distance back and forth was inconvenient More
Great customer service The employees are very professional and friendly. Never waiting when you have an appointment. Always very prompt service. I always tell people about t The employees are very professional and friendly. Never waiting when you have an appointment. Always very prompt service. I always tell people about this dealership. My Ford Fusion is great. No other dealer I know of offers a car wash with the oil change. Very impressed. More
Everything was great when I purchased the car; however, after I got it home request were made for paperwork that should have been told while I was there. Also I received a threatening (my interpretation) t after I got it home request were made for paperwork that should have been told while I was there. Also I received a threatening (my interpretation) text from an employee at Exclusive that if I didn't call a particular number (found out later it was the company that's financing the car) that the car was going to be taken back. Not very good customer service. I was not very happy at that point. More