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Exclusive Motorcars

Randallstown, MD

4.7
750 Reviews

10100 Liberty Rd

Randallstown, MD

21133

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750 Reviews of Exclusive Motorcars

June 05, 2020

Daniel was extremely helpful and very patient in the process of buying a car today. He answered all of my questions and returned all of my calls for a three day period prior to the purchase of the vehic More

by Amy.pratt
Recommend Dealer
Yes
Employees Worked With
Jared, Daniel Nzenwata
Jun 05, 2020 -

Exclusive Motorcars responded

Congratulations, Amy! Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that Daniel was able to assist you successfully. We thank you for choosing us & we hope to see you again soon! Sincerely, M. Egboh Customer Relations Manager

June 05, 2020

unprofessional salesman fired, then rehired, dealership did not honor my 10 free oil changes. They said it wasn't in the system even after I told them it was the agr More

by wmaynor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clarence
Jun 12, 2020 -

Exclusive Motorcars responded

WMaynor, we apologize for your unpleasant experience. Please feel free to reach out to me directly so that we can address your concerns. I look forward to connecting with you. Best, James Makia, President 877-367-1977

June 04, 2020

I enjoyed the experience at Exclusive Motor Cars. Linda was very kind when we first spoke on the phone and followed up the same day with her contact info. She was knowledgeable of our recent purchase and w More

by tashart10
Recommend Dealer
Yes
Employees Worked With
Mcween Egboh, Linda McMullin-Bildstein, Phil Cooper
Jun 05, 2020 -

Exclusive Motorcars responded

Thank you so much for taking the time to share your great feedback for Linda. Congratulations on your truck! We hope you like it. Please have a great day! Sincerely, M. Egboh Customer Relations Manager

June 01, 2020

Very professional. Daniel made you feel like you were family and not just a sale. Very well pleased. I would recommend anyone to come here. More

by Ceirra.johnson
Recommend Dealer
Yes
Employees Worked With
Cee, Mcween Egboh, Daniel Nzenwata
Jun 02, 2020 -

Exclusive Motorcars responded

Ceirra, thank you for taking the time to share your outstanding car-buying experience with Daniel! We hope to work with you again down the road! Sincerely, M. Egboh Customer Relations Manager

May 31, 2020

I had a wonderful experience with Daniel at exclusive motorcars! He was very lively and provided me with the best deal ever! I recommend him! More

by Chae
Recommend Dealer
Yes
Employees Worked With
Daniel Nzenwata
Jun 01, 2020 -

Exclusive Motorcars responded

Your five star review is greatly appreciated, Chae. I am pleased to hear Daniel was able to help you throughout the car-buying process. We are so lucky to have an outstanding team. We really appreciate you choosing Exclusive Motor Cars & we hope to see you again soon. Sincerely, M. Egboh Customer Relations Manager

May 28, 2020

Good experience for getting my first vehicle, overall everyone was very cordial, attentive and answered my questions when asked. Daniel did a great job showcasing the vehicle I went in for and McWeen was More

by bcoronel53
Recommend Dealer
Yes
Employees Worked With
Mcween Egboh, Daniel Nzenwata
May 28, 2020 -

Exclusive Motorcars responded

Thank you for your five star review. Your wonderful review on Daniel was greatly appreciated & we are honored to have McWeen on our team. Thank you for choosing Exclusive Motor Cars & congratulations on your new first vehicle. Sincerely, M. Egboh Customer Relations Manager

May 22, 2020

Easy Service! As a part of my purchase I received Certified Maintenance and was easy in and out courteous service. Staff was very attentive and the waiting area is More

by bent benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Henry
May 26, 2020 -

Exclusive Motorcars responded

Thank you so much for your kind words about your experience here at Exclusive Motor Cars. We try every day to satisfy our customers and it’s always nice to know when we succeed. Sincerely, M. Egboh Customer Relations Manager

May 21, 2020

In the service department Candice and Tony were great. But it would be nice to have loaner service for customers. The distance back and forth was inconvenient More

by jsbowden16
Recommend Dealer
Yes
Employees Worked With
Candice, Tony Henry
May 21, 2020 -

Exclusive Motorcars responded

Thank you for the feedback. We are happy to know that you enjoyed our services with Candice and Tony. We look forward to working with you again. Sincerely, M. Egboh Customer Relations Manager

May 18, 2020

Great customer service The employees are very professional and friendly. Never waiting when you have an appointment. Always very prompt service. I always tell people about t More

by RADDENDIANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Henry
May 18, 2020 -

Exclusive Motorcars responded

Raddendiane, thank you for the positive feedback! We are delighted to know that you had a good experience with us and that our team was outstanding to work with. If there is anything else we can do for you please let us know. Please enjoy your Ford Fusion. Sincerely, M. Egboh Customer Relations Manager

May 18, 2020

Everything was great when I purchased the car; however, after I got it home request were made for paperwork that should have been told while I was there. Also I received a threatening (my interpretation) t More

by robertssandra1951
Recommend Dealer
Yes
Employees Worked With
Mcween Egboh, Linda McMullin-Bildstein
May 18, 2020 -

Exclusive Motorcars responded

Robert, thank you so much for sharing your feedback. Congratulations on your purchase and we are thrilled to hear that you had an great car-buying experience; however it seems as though there was miscommunication on our part towards the end of your visit. We’re sorry for any inconvenience or dissatisfaction this may have caused you. Please know that your review is taken very serious. We always strive to improve and give our customers top-notch service. Thank you for your patience and we hope to see you again in the future. Sincerely, M. Egboh Customer Relations Manager

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