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Exclusive Motorcars

Randallstown, MD

4.7
752 Reviews
Call Dealership (410) 367-0011
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10100 Liberty Rd

Randallstown, MD

21133

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752 Reviews of Exclusive Motorcars

August 09, 2021

Excellent help and customer service with my vehicle nice and quick service and a great wash highly recommended to come here thank you exclusive mot More

by trevon.rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Aug 09, 2021 -

Exclusive Motorcars responded

Thank you for taking the time to write this review and let us know how we are doing, Trevon! Our customers are our top priority and your feedback is greatly appreciated. All of us at Exclusive Motor Cars are glad to have you as a customer and look forward to serving you again!

August 06, 2021

Richard , in the service felt did an excellent job of coordinating my service- I was VERY pleases . He was on top of everything & got me in and out on time More

by doug93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Aug 07, 2021 -

Exclusive Motorcars responded

Thanks for your feedback on your recent visit to Exclusive Motor Cars. I'm glad to hear that Richard and our team were able to assist you and that you had such a positive experience. We hope you will continue to visit us!

August 04, 2021

my experience was the worst, the sales person i had didn't know anything abut cars nor about sales. i was so frustrated i thought about giving the car back, and taking the bus! i had issues about gett More

by Reub1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mcween Egboh, Kyle Patrick, Rodney Elliott, Anthony June
Report | Print
Aug 21, 2021 -

Exclusive Motorcars responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 03, 2021

Trash dealership they will up the price if you use your own financing. Also up the price when you get there by saying their vehicles are certified by them which can cost $2000-8000 depending on the car. On More

by Michael C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony June
Report | Print
Aug 20, 2021 -

Exclusive Motorcars responded

Michael We're sorry that you didn't have a completely satisfying visit and I’d love to reach out to you to discuss your experience. What is the best number to reach you? Thank you for your time, and hopefully, we can get to the bottom of this.

August 01, 2021

Anthony June, and the entire staff of exclusive motorcars were fantastic!!👍🏻 Professional, top-notch, excellent customer service, and very kind!😊 I purchased the car online, flew from Canton,Ohio to Bal More

by Garry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
And entire staff of Exclusive Motorcars, Anthony June
Report | Print
Aug 02, 2021 -

Exclusive Motorcars responded

Thank you, Garry! It's great to hear that Anthony and the team were able to get you into your dream car! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Exclusive Motor Cars!

July 30, 2021

Service was great. The employees were polite. Service was quick and they kept me updated. Waiting room was clean. Definitely recommend and will be back! More

by colefam222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Jul 30, 2021 -

Exclusive Motorcars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exclusive Motor Cars.

July 30, 2021

Awesome dealership! Had service done on my 2018 VW GTI. Richard is wonderful. He made my experience quick and easy. Thanks for everything you do! Everyone here is friendly and helpful. More

by Ajones10714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mcween Egboh, Tony Henry, Kyle Patrick, Crystal Hardison, Floris Chaumat, John Pitts, Richard Berger
Report | Print
Jul 30, 2021 -

Exclusive Motorcars responded

Thanks for sharing your thoughts about your experience with Exclusive Motor Cars. We appreciate your business and hope to see you again soon!

July 29, 2021

He was great, I was in and out. Thanks Richard. I will be back.I needed a quick service and it was quick. Thanks again. More

by lwin2249
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Jul 30, 2021 -

Exclusive Motorcars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 28, 2021

Richard berger had great attitude and kept word on the price. Clean facility. Would c ok me again. Waiting time was pretty good. Great job More

by Harrietdennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Report | Print
Jul 28, 2021 -

Exclusive Motorcars responded

Thank you so much for choosing Exclusive Motor Cars! Please let us know if we can be of any more assistance!

July 28, 2021

Had a vehicle for one month four issues In one month I didn’t have to pay for the repairs but it should’ve been caught before they sold me the vehicle More

by calvin.tinson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mcween Egboh, Anthony June, Richard Berger
Report | Print
Jul 29, 2021 -

Exclusive Motorcars responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

Jul 30, 2021 -

calvin.tinson responded

I don’t know what you can do , the vehicle was sold to me with a the guarantee that it was drivable and somewhat reliable. That’s far from the truth . I never had an experience like this ever in 35 of my 51 years of purchasing vehicles. I’m scared to drive it now , it smoking under the hood. Luckily Range Rover hunt valley is looking out for me. The rims were dipped, now there starting to peel. It wasn’t from the factory black. If I would have known all of this I wouldn’t have purchased the vehicle. So hunt valley Range Rover put close to 6 grand into the vehicle. This is unsatisfactory. What can you do to fixed this. I bought the vehicle in 25 June 2021 the problems started a week later and the problems have been piling up every since. I paid 75000 for this vehicle. It’s barely worth 20000. I never had a vehicle so unreliable. How can we make this right?

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