Back

Exclusive Motorcars

Randallstown, MD

4.7
752 Reviews

10100 Liberty Rd

Randallstown, MD

21133

Directions

By Type

752 Reviews of Exclusive Motorcars

August 19, 2021

Richard Berger was very accommodating in helping us get our truck serviced quickly and efficiently . Will bring our other vehicles here for service too. Thanks More

by irogers219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 20, 2021 -

Exclusive Motorcars responded

Thank you for taking the time to share your thoughts on working with Richard and our team. We're glad to hear we delivered such a great experience!

August 18, 2021

They are always looking for your good service and well maintenance of your vehicle. The they explain things well for you to understand and make sure they help you More

by fduodu15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger, Richard Berger
Aug 18, 2021 -

Exclusive Motorcars responded

Thank you for sharing your thoughts about your experience with Exclusive Motor Cars. We appreciate your business and hope to see you again soon!

August 18, 2021

Richard Berger and his team have been consistently providing responsive and thorough service every time I've brought my cars in. I had a family emergency recently, and Richard had critical brake servi More

by fhamilton58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 18, 2021 -

Exclusive Motorcars responded

Thank you for choosing Exclusive Motor Cars. We appreciate you taking the time to share your feedback. We're glad to hear that Richard has been able to help, and we hope to see you again!

August 18, 2021

Since 2018 I’ve brought my car from here I’ve been coming here’s for service and everyone is so welcoming and informing. Thank you for the great experience every time More

by sydnorkoraan12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Henry, Richard Berger
Aug 18, 2021 -

Exclusive Motorcars responded

Thank you for taking the time to leave us this five-star review. We appreciate your business here Exclusive Motor Cars. Please let us know if we can be of any further assistance. We're always happy to help.

August 18, 2021

Exclusive Motors Service Department is top notch!! I wish I could give them 10 stars!! I came in needing a tire repaired and Richard told me no problem he'd have my tire fixed in no time!! Even without an ap More

by C F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 19, 2021 -

Exclusive Motorcars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 18, 2021

I'd like to thank Richard Berger personally for the service I was provided when bringing in my car for routine maintenance. I needed to travel last minute and Richard was able to get my car in the shop More

by robc1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 19, 2021 -

Exclusive Motorcars responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback!

August 17, 2021

Sales men had little to no knowledge of car he was selling. Car was priced at 30K but ended up paying 38 after all the fees and additional charges added. Ensure car had keyless entry but in fact did n More

by jrodriquez0407
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mcween Egboh
Aug 31, 2021 -

Exclusive Motorcars responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 17, 2021

Overall experience and customer service was good, however car wasn't delivered as promised by salesperson with scratches and paint chips in bumpers removed or windshield replaced. More

by NBENN0501
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehiabhi Egboh
Aug 18, 2021 -

Exclusive Motorcars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 17, 2021

Richard was a great help, he managed to get my car in even though I had some difficulty finding the service center and ended up being late for my appointment. I really appreciated Richard for his time an More

by jaydaakrapf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 18, 2021 -

Exclusive Motorcars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Richard here at Exclusive Motor Cars.

August 16, 2021

Super REPAIR service. My car was ready ahead of schedule with a smile on the service guys face when i came to pick it up. Richard was not there when I came to pick up my car but he kept me informed on a da More

by martindl1956
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mcween Egboh, Tony Henry, Ehiabhi Egboh, Richard Berger
Aug 31, 2021 -

Exclusive Motorcars responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

...
20
...