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Exclusive Motorcars

Randallstown, MD

4.7
752 Reviews

10100 Liberty Rd

Randallstown, MD

21133

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752 Reviews of Exclusive Motorcars

August 25, 2021

The gentleman was very helpful with getting with the assistance needed. He was very professional and caring concerning my vehicle needs.. I would definitely come again. More

by Sweetrae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 25, 2021 -

Exclusive Motorcars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exclusive Motor Cars.

August 24, 2021

Everytime i come for service Richard is always helpful and Courteous. Everyone in the service dept. Is very helpful. Rich even helps with ypur groupons!! More

by nyasha3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 24, 2021 -

Exclusive Motorcars responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Exclusive Motor Cars.

August 24, 2021

Richard was attentive and helpful. He informed me of the services I required and the associated costs prior to having any work completed. I was thankful for his information. More

by ldcobb01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 25, 2021 -

Exclusive Motorcars responded

We are so glad that Richard had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!

August 23, 2021

I had such a great experience at Exclusive Motor Cars! I accidentally purchased a Groupon for a Synthetic blend oil change thinking it was for a Full Synthetic oil change and when I called to see if they co More

by amber.tunney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob the boxer , Richard Berger
Aug 24, 2021 -

Exclusive Motorcars responded

Thank you, Amber! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Exclusive Motor Cars, we look forward to having you as one of our valued customers for many more years to come!

August 22, 2021

They got the deal done. I was appreciative of the the way they treated me & my wife. I plan to buy my next vehicle from them. More

by poloman34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hagi, Mcween Egboh, Kyle Patrick, Paul Zerilli
Aug 23, 2021 -

Exclusive Motorcars responded

Thank you so much for choosing Exclusive Motor Cars! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 20, 2021

First time here and will be back because of great customer service. These days no one cares about service but good customer service makes a big difference. Thank you. More

by bobs78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 20, 2021 -

Exclusive Motorcars responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Exclusive Motor Cars!

August 20, 2021

Thank you Richard. He was the best working with me. Great plan to get a vehicle and service done. They never let me down. Thanks More

by Tia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Aug 20, 2021 -

Exclusive Motorcars responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Exclusive Motor Cars!

August 20, 2021

I requested information from the dealer in multiple occasions after the sale. Unfortunately, I have received zero response or support from them after the sale. More

by SALTYDAVE76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Zerilli, Anthony June
Aug 23, 2021 -

Exclusive Motorcars responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 23, 2021 -

SALTYDAVE76 responded

Please give me a call at 605 787 0383. I had also left a message on Saturday, a voicemail to your title department, to give us a call as well. That did not occur.

August 19, 2021

Very disappointed with sales person because he did not returned by calls nor did not called me when by car was ready for delivery. I had to call the finance manager only to find out my car was ready. More

by plastickmike
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony June
Sep 02, 2021 -

Exclusive Motorcars responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 19, 2021

Richard was AMAZING!!! He resolved an issue with my vehicle repair, his customer service was stellar. He responded promptly to all of my correspondence professionally. More

by wareshaylon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Elliott, Richard Berger
Aug 20, 2021 -

Exclusive Motorcars responded

Thank you for your business and this review. We're happy to hear that Richard and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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