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Exclusive Motorcars

Randallstown, MD

4.7
752 Reviews

10100 Liberty Rd

Randallstown, MD

21133

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752 Reviews of Exclusive Motorcars

September 02, 2021

It was ok. Misunderstanding lead to an rude exchange. Under the less I took the high road. All good. I think I will take my car to the Owings Mills Benz dealership in the future. Plus received misinforma More

by johnhowardwhite1966
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Henry, Jack Crosier, Richard Berger
Sep 16, 2021 -

Exclusive Motorcars responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 02, 2021

The staff were all great and welcoming ! I'm really happy to have service done here we even spoke about some informative information about my car. More

by atiba_harrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Sep 03, 2021 -

Exclusive Motorcars responded

Abita, Thank you so much for your wonderful review! We are thrilled that Richard had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Exclusive Motor Cars!

September 02, 2021

He was very helpful, took care of me and my car, and had a positive attitude throughout. I would definitely come back if I need a nother service. More

by nspence1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Sep 03, 2021 -

Exclusive Motorcars responded

Thank you so much for your excellent review! We are so glad that Richard had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 02, 2021

Richard is very friendly and is very attentive . He is a very funny guy. Charles is my favorite tech. I appreciate the staff here and they always make me laugh and smile. More

by shagara.gross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles , Tony Henry, Richard Berger
Sep 03, 2021 -

Exclusive Motorcars responded

Shagara, Thank you for your very kind review. Richard, Charles and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exclusive Motor Cars.

September 02, 2021

The entire crew at exclusive motors were very friendly, inviting. The work dinner on my car was exceptional and I’m extremely satisfied with it. More

by ygrprins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Sep 03, 2021 -

Exclusive Motorcars responded

Thanks for sharing your thoughts about your experience working with Exclusive Motor Cars. We appreciate your business and hope to see you again soon!

September 01, 2021

Richard really goes far and beyond fir his customers. When you leave a message, he response!!!! He really has a passion fir his customers and his Job!!!! More

by nelsoncarleathia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Sep 01, 2021 -

Exclusive Motorcars responded

We are very happy to hear that Richard provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 01, 2021

Richard was attentive and professional in assisting Knott Mechanical with the Intoxalock system. Despite difficulties in dealing with the third party, we managed to get the process resolved in a timely manne More

by sshirk1
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Sep 01, 2021 -

Exclusive Motorcars responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Richard! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 01, 2021

The service I received was excellent.All services needed The service I received was excellent. All services needed were explained in details before the work was started. I was given options, prices were rea More

by desjaydmx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Berger
Sep 02, 2021 -

Exclusive Motorcars responded

Thank you! We appreciate your business and Richard and our service team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Exclusive Motor Cars.

August 30, 2021

Awesome all the way around the board. They pay attention to the customers wishes and always working with all hands to get you best deal More

by tavon.eades
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre, Ehiabhi Egboh, Shawna Lyles-Hughes, Paul Zerilli, Rodney Elliott, Richard Berger
Aug 31, 2021 -

Exclusive Motorcars responded

Thank you so much for choosing Exclusive Motor Cars! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 30, 2021

This company sold me a car with their fast moves and sly practices. Not only were they sly but so was their salesman who continued to attempt to get a date out of me. They won’t permit you to buy their car More

by Shbergman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony June
Sep 14, 2021 -

Exclusive Motorcars responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

Sep 14, 2021 -

Shbergman responded

I have yet to hear a response since your message on 8/31. You send an additional response again, which leads me to believe this is auto generated. I have had to tow my vehicle to a dealer since I was told there was nothing Exclusive could do.

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