Evergreen Ford Lincoln

We love Evergreen Ford! We purchased a 2013 Ford Edge in February 2015. The salesman put no pressure on us. We test drove it and he did not try to fast talk us into buying We purchased a 2013 Ford Edge in February 2015. The salesman put no pressure on us. We test drove it and he did not try to fast talk us into buying it. We had rented one prior so we knew we liked the Ford Edge. The purchase was seamless. We did experience a couple of leaks in the TPU but they were covered under the warranty and Evergreen Ford and Enterprise Rental Car took excellent care of us. I want to mention our attentive and competent service professional, Sophia. SHE IS OUTSTANDING! I can;t say enough good about Evergreen Ford and the staff. We are very happy with our purchase and appreciate the excellent after-service that we have received! More

Purchased a brand new Ford truck with water spots cannot be Spent quite a bit of time trying to find a brand new Ford F-350 Super Duty 4wd. Decided on a truck at Evergreen Ford Issaquah, Washington. After getti Spent quite a bit of time trying to find a brand new Ford F-350 Super Duty 4wd. Decided on a truck at Evergreen Ford Issaquah, Washington. After getting the truck home and washing it we discovered that the water spots would not come off the windows. Tried several different things to remove them with no luck. Contacted Evergreen, they said to bring it in, their detailer would work on it. Drove the 2 hours , the detailer had no luck and at that time we noticed it not only is on the windows it is in the paint! Evergreen says they will not take responsibility for it and that Ford will not cover it? Extremely upset, the truck was quite expensive and we feel like somebody should address this for us. We have been told to phone our ins co. how in the world can we do that when it was in the paint and on the glass when we bought this brand new vehicle! I do not like my intelligence insulted in that way. More

Excellent Service! Many thanks to Brenda for taking such good car of me and my C-Max Energi last Friday! It was so nice to pick up a freshly washed and charged up car. B Many thanks to Brenda for taking such good car of me and my C-Max Energi last Friday! It was so nice to pick up a freshly washed and charged up car. Brenda, You Rock!! More

Double dealing, greedy, poor excuses for human beings A.B. the service manager was rude, and displayed nothing but greed and had a total lack of concern for any future good will. Our daughter needed a ca A.B. the service manager was rude, and displayed nothing but greed and had a total lack of concern for any future good will. Our daughter needed a car, which our in-laws discovered right after they turned in their Subaru wagon for $3500, when they purchased a new truck. The dealer recieve huge incentives, which the dealer lied and denied that they had any knowledge of. The lowest they would go on the car was $5500, the very same day it was turned in, before they had even had time to do anything to the car. This is despicable and we will tell all our friends to never do any business with Evergreen Ford. More

Misinformation + lowball trade-in offer I was handed from one sales rep to another as he was 'the expert' (Robert Maloy). Unfortunately the expert gave me misinformation about the vehicle s I was handed from one sales rep to another as he was 'the expert' (Robert Maloy). Unfortunately the expert gave me misinformation about the vehicle stats and when I challenged him, based on information listed on ford.com, he said that the information on their site must be wrong but he had no documentation to prove it. This was pretty suspect to me as it seemed like he just wanted to sell me a certain truck (odd since they have a wide selection). They also gave me an incredibly lowball offer on a trade-in but I was able to eventually get them to a reasonable price. The reasonable trade-in price didn't offset the fact that I was being sold many features that I didn't need and they weren't giving nearly as much of a discount as a neighboring Ford dealership in Kirkland. More

They Got Me Into My Focus When I went to the Ford dealer in Seattle. They wanted to charge 24% interest, because I don't have the best credit. Evergreen worked with me as a per When I went to the Ford dealer in Seattle. They wanted to charge 24% interest, because I don't have the best credit. Evergreen worked with me as a person, not a number, and got me an interest rate of 8.9% ! Worth the 90 minute drive, for sure !!! Best place in Western Washington to buy a Ford. More

Doing The Deal They are about as pleasant as you can get in the auto buying experience. Never stressful and always a pleasure to work with the folks at Evergreen. They are about as pleasant as you can get in the auto buying experience. Never stressful and always a pleasure to work with the folks at Evergreen. More

A disappointing and dangereous experience My daughter bought a 2008 Lincoln MKX from Evergreen and the vehicle had problems from driving it off the lot. It already had a cracked windshield whi My daughter bought a 2008 Lincoln MKX from Evergreen and the vehicle had problems from driving it off the lot. It already had a cracked windshield which I thought was against the WA RCW's to sell a car with a cracked windshield. Then the MKX had misfiring which Evergreen diagnosed as a broken PTU unit,which, to thier credit, they replaced free of charge, but the engine continued to misfire. My daughter brought it back and they replaced the plugs and one ignition coil but charged her 590 dollars plus tax claiming it is regular maintenance. This charge is despicable coming from a reputablle dealer. It is what I expect from Sammy's car lot. If a licensed auto dealer sells a car it should be able to be driven safely and reliably at least for thirty days at least. The sad part of all of this, is Evergreen Ford was recommended by a trusted acquaintance from church. I am very disappointed with Evergreen, sincerely, Rob Brosa, Maple Valley, Wa One day after I wrote this review my daughter and granddaughter were driving down highway 18 in the driving rainstorm when the drivers side windshield wiper flew off the vehicle causing a near accident and severely scratching the windshield (already sold to her cracked). Apparently the windshield wipers were after market wipers for a Honda not a Lincoln MKX. Do not deal with Evergreen Ford. Evergreen Ford represents a physical danger to people you love. More

Shoopman's say BEST EVER Honestly this was the best experience my Wife and I have ever had at a dealership! Kudos to Steve S. and the gang! GREAT JOB Honestly this was the best experience my Wife and I have ever had at a dealership! Kudos to Steve S. and the gang! GREAT JOB More

uesd car sales its been a long road with evergreen ford but to make a long story short here it go's well my experience at evergreen ford was not the best the first t its been a long road with evergreen ford but to make a long story short here it go's well my experience at evergreen ford was not the best the first time but after meeting and talking to the owner and express how thing didn't go so well Tony Rehn went on and beyond to make it right with me I really mean on and beyond something that I wanted think he would ever do after reading some review and I ended up getting my Shelby gt500 back that was awesome thank you I really do think that people have to have patience with them there running a big deal ship with lots of employee's and they are just like us humans and promise thing and says thing and sometime they forget but remember its a big business and there might not be good communication and who are we to judge so that's my story hope it help you people that have drought's about evergreen ford thank you for reading and GOD Bless More