Evergreen Ford Lincoln

Easy comfortable experience! From the initial email I sent to "Internet Sales" until I drove away in my new vehicle, the experience was pleasant and far from what I had experience From the initial email I sent to "Internet Sales" until I drove away in my new vehicle, the experience was pleasant and far from what I had experienced in the past from other dealerships. Everyone I came in contact with was pleasant, extremely helpful and willing to answer any and all questions. More

A Good Experience - happy with new vehicle We were looking to turn over our old lease into a new one and after struggling with the original dealership (not Evergreen) for 4-5 days to get a deal We were looking to turn over our old lease into a new one and after struggling with the original dealership (not Evergreen) for 4-5 days to get a deal done, but we were just left dangling in the wind. Evergreen met our needs and we had something knocked out in less than 24 hours! Thank you Arcus and Evergreen Ford. More

A good experience - love my new Escape! I had not had the experience of purchasing a vehicle for over 15 years so I was prepared for an awful and trying day. But, it wasn't. I knew what I wa I had not had the experience of purchasing a vehicle for over 15 years so I was prepared for an awful and trying day. But, it wasn't. I knew what I wanted and Chris showed us several options; even a used car (off-brand) just because I wanted to check it out. Chris was very patient and helpful through test drives and questions, gave us all applicable rebates/deals available for the car I wanted and I drove away in a new 2018 Ford Escape. I'm very happy with my new SUV and can't wait to try out all the bells and whistles that come with it (my last car was a 2003 Ford Escape - so it's a new world to me). I highly recommend Chris and the staff at Evergreen Ford. More

Great Experience I purchased my first pick-up, F-150 XLT 4X4 a day before Thanksgiving from Evergreen Ford Lincoln. I couldn't ask for a better experience from this de I purchased my first pick-up, F-150 XLT 4X4 a day before Thanksgiving from Evergreen Ford Lincoln. I couldn't ask for a better experience from this dealership. Our salesperson Chris Reade was easy to work with, insightful, knowledgeable and made you feel at home. Evergreen Ford is professional, clean and super friendly. They have a great crew....the service department is all about customer service. More

Terrible Still have not yet received my car. Spent a whole day and don't come home with a car because I paid cash they dint trust me. I have bought three cars Still have not yet received my car. Spent a whole day and don't come home with a car because I paid cash they dint trust me. I have bought three cars and trucks there I will never go there again More

Intentional lies or honest mistake? i went in after seeing great ads but when i asked to see the car they said it was sold. so we checked out other comparable cars but as we were looking i went in after seeing great ads but when i asked to see the car they said it was sold. so we checked out other comparable cars but as we were looking i noticed the ad car i came in for was parked around blocked in! i checked the vin and yes it was it! i asked if it is sold, whats it doing still on the lot? their reply was that they input the wrong stock number.... needless to say, i lost all faith and left. More

Bait and switch These nasty folk are the sneakiest I've ever dealt with. Wouldn't sell listed car. Created fake mechanical problem with it to turn us toward other v These nasty folk are the sneakiest I've ever dealt with. Wouldn't sell listed car. Created fake mechanical problem with it to turn us toward other vehicles. We drove a long way and took the bait. They even hid the car after I demanded to see it and that i said I could fix what was wrong. They are devious crooks! Beware! More

Professional and personal people throughout dealership We came to the dealership looking for two things One was a sales associate that did what was asked of him and that was Chris Reade but recently psss We came to the dealership looking for two things One was a sales associate that did what was asked of him and that was Chris Reade but recently psssed who found what we wanted and was fair about everything. My last sales person has been our go to guy for 30 plus years recently passed leaving us looking for a new saless person and dealership and we feel like we found both at Evergreen Lincoln. More

Shady business practices for customer Ended up buying a truck with them and trading in a used car. My hope here is that others stay away from the dealership as my understanding is they wan Ended up buying a truck with them and trading in a used car. My hope here is that others stay away from the dealership as my understanding is they want to have lifelong customers who provide referral business. Working with them has been the complete opposite. Car Purchased Issues: > Smashed passenger mirror that had covers on it at the time of purchase > Oil drain bolt 1/2 from even being snug which resulted in leakage I tried to work with them after the purchase to replace the smashed passenger mirror. There ultimate response was "when I google, they have covers that are < $100". Well I appreciate you googling, however I was giving you an opportunity to say, oh geez we appreciate your business and will replace those mirrors. Trade In Car: > Knocked us down couple grand saying they needed to perform repairs which were going to cost them ~$2k. They ended up doing $0 repairs to the body and posted it as is for $5k above KBB. I went to these guys based on referrals from family and friends. My purchase was simple, I did not try negotiating with their ask price based on it being fair market value. They haggled me down on the trade-in. While I understand "that's business" it still needs to be publicly documented how the situation was handled. Ultimately all they had to do was pay $500 for the replacement mirrors and call it a day. Instead they told me how to google search. On a positive note: Finance guy is AWESOME! Direct seller was awesome as well. More