Evergreen Ford Lincoln

Excellent The helpfulness & friendliness. Brenda went out of her way to get a loaner since I had no appointment. I would recommend evergreens service center.tha The helpfulness & friendliness. Brenda went out of her way to get a loaner since I had no appointment. I would recommend evergreens service center.thanks Brenda. More

Hard to diagnose problem We've had several things fixed, by different mechanics, on our used Lincoln - that we bought from a private party. Finally, we were encouraged to tak We've had several things fixed, by different mechanics, on our used Lincoln - that we bought from a private party. Finally, we were encouraged to take it to Evergreen Ford Lincoln for a diagnosis. We had it towed there twice when it wouldn't start; but they couldn't replicate what was happening to me on a random basis. Brenda kept us in the loop & had the mechanics bend over backwards, to no avail. Finally, she called & said that they could not diagnosis the problem; it was possibly one of two expensive fixes, but no guarantees. We had been praying for a specific & accurate diagnosis. We went to pick up the car & it wouldn't start for them when they went to bring it to us!!! Yea - God answered!! A less expensive fix was indicated - which we approved. Thank you Brenda for all you did on our behalf! More

yes yes yes I had to write because in 40 years of purchasing I have never found a dealer that was as professional and honest as Evergreen. Our salesman Mark was v I had to write because in 40 years of purchasing I have never found a dealer that was as professional and honest as Evergreen. Our salesman Mark was very very pleasant to work with. No pressure ( that's different) and wanted us happy. Talked to him on the phone and it was 100% of what he told me when I met him at dealership. No haggle remarkable price. All other departments ditto!! Never buy anywhere else. Lynn N More

Don't buy a car from these guys I recently bought a CMax from Evergreen and was very disappointed in their attempts to gouge me at every step. I initially had a good experience with I recently bought a CMax from Evergreen and was very disappointed in their attempts to gouge me at every step. I initially had a good experience with Kelly Bader emailing back and forth but when I went in to buy the car the Evergreen discount still shown on the website had suddenly reduced by $990. This 'error' was blamed on 'the ladies in the back room' not keeping up with the data entry! I understand that Ford rebates come and go but Evergreen should surely honor the discount still shown on its website. The initial offer on my Focus trade-in was $247. (I subsequently sold it privately for $2000.) There very numerous attempts to bamboozle me by putting incorrect figures in front of me all in their favor and leaving me waiting while they go off to discuss how best to milk the deal, Several hours later after a lot of nonsensical 'negotiation' they agreed to reinstall the missing $990 discount and up the trade-in offer little by little to $1000. All in all a pathetic performance. I ended up not believing a word they said. I certainly wouldn't buy another car from them or recommend them to anyone. I complained to Tony Rehn who to be fair to him always quickly replied to me. But I got the distinct feeling that he was just trying to sweep the problem under the carpet by offering me $100 of detailing which I didn't want. He blamed everything on the problems of keeping up with fast changing prices which wasn't the issue at all. He brushed off the fundamental honesty issue. I love the car but there has to be a more professional and honest way to sell it. More

A Very Bad Dealership in the Beautiful Town of Issaquah Absolutely horrible dealership with unprofessional staff, overcrowded area that gives no privacy when discussing purchase, and untruthful business pra Absolutely horrible dealership with unprofessional staff, overcrowded area that gives no privacy when discussing purchase, and untruthful business practices. This place is underhanded and I got up and left because I didn't trust them. Bunch of scam artists if you ask me. I feel like they are misrepresenting Ford and especially Lincoln. Who would buy a $60k Lincoln in a disgusting place like this. I am taking my business elsewhere...but now I have to go out of my way to find a reputable dealer. Evergreen should be discredited by the Issaquah Chamber of Commerce More

Service We had our F-550 serviced here several times... last time we had 105,000miles maintenance done and 2 months later our diesel engine blew up. We bought We had our F-550 serviced here several times... last time we had 105,000miles maintenance done and 2 months later our diesel engine blew up. We bought the truck from Ford 2 years ago. When we brought this to their attention and expressed our shock and disappointment the manager wouldn't hear it... we got it repaired through another shop which cost us $11,000. The other shop told us Ford did very poor maintenance on our truck. We would never do business with Ford again. More

We love Evergreen Ford! We purchased a 2013 Ford Edge in February 2015. The salesman put no pressure on us. We test drove it and he did not try to fast talk us into buying We purchased a 2013 Ford Edge in February 2015. The salesman put no pressure on us. We test drove it and he did not try to fast talk us into buying it. We had rented one prior so we knew we liked the Ford Edge. The purchase was seamless. We did experience a couple of leaks in the TPU but they were covered under the warranty and Evergreen Ford and Enterprise Rental Car took excellent care of us. I want to mention our attentive and competent service professional, Sophia. SHE IS OUTSTANDING! I can;t say enough good about Evergreen Ford and the staff. We are very happy with our purchase and appreciate the excellent after-service that we have received! More

Purchased a brand new Ford truck with water spots cannot be Spent quite a bit of time trying to find a brand new Ford F-350 Super Duty 4wd. Decided on a truck at Evergreen Ford Issaquah, Washington. After getti Spent quite a bit of time trying to find a brand new Ford F-350 Super Duty 4wd. Decided on a truck at Evergreen Ford Issaquah, Washington. After getting the truck home and washing it we discovered that the water spots would not come off the windows. Tried several different things to remove them with no luck. Contacted Evergreen, they said to bring it in, their detailer would work on it. Drove the 2 hours , the detailer had no luck and at that time we noticed it not only is on the windows it is in the paint! Evergreen says they will not take responsibility for it and that Ford will not cover it? Extremely upset, the truck was quite expensive and we feel like somebody should address this for us. We have been told to phone our ins co. how in the world can we do that when it was in the paint and on the glass when we bought this brand new vehicle! I do not like my intelligence insulted in that way. More

Excellent Service! Many thanks to Brenda for taking such good car of me and my C-Max Energi last Friday! It was so nice to pick up a freshly washed and charged up car. B Many thanks to Brenda for taking such good car of me and my C-Max Energi last Friday! It was so nice to pick up a freshly washed and charged up car. Brenda, You Rock!! More

Double dealing, greedy, poor excuses for human beings A.B. the service manager was rude, and displayed nothing but greed and had a total lack of concern for any future good will. Our daughter needed a ca A.B. the service manager was rude, and displayed nothing but greed and had a total lack of concern for any future good will. Our daughter needed a car, which our in-laws discovered right after they turned in their Subaru wagon for $3500, when they purchased a new truck. The dealer recieve huge incentives, which the dealer lied and denied that they had any knowledge of. The lowest they would go on the car was $5500, the very same day it was turned in, before they had even had time to do anything to the car. This is despicable and we will tell all our friends to never do any business with Evergreen Ford. More