Ettleson Cadillac
Hodgkins, IL
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My salesman Dave Garza was the best he took his time found exactly what I wanted answered all my questions and was just a all around perfect salesman I will definitely recommend him and ettleston to fri found exactly what I wanted answered all my questions and was just a all around perfect salesman I will definitely recommend him and ettleston to friends and family ‼️‼️ More
Very thorough on explaining everything And every possible rebates giving me the best price possible Explaining how the vehicle operates and all of its functions rebates giving me the best price possible Explaining how the vehicle operates and all of its functions More
Luis, Angelo and Katie were a pleasure to work with. Everyone was friendly, knowledgeable, and patient Everyone was friendly, knowledgeable, and patient More
Our previous Sales Rep had retired, and Joe Kendall even came to our house to pick us up. The search and purchase of a new 2023 red XT4 went very well, and we tool delivery that same Saturday, and drove hom came to our house to pick us up. The search and purchase of a new 2023 red XT4 went very well, and we tool delivery that same Saturday, and drove home by 4:30PM. All in all a superior experience. More
Tom was pleasant and displayed great enthusiasm, and be knowledgeable. He was able to steer me in the right direction for my income level. knowledgeable. He was able to steer me in the right direction for my income level. More
Keith kissane and Louis Best customer service anywhere on earth and beyond. Will recommend them to everyone earth and beyond. Will recommend them to everyone More
They treat customers with dignity and respect. Goes beyond the call of duty to make sure your needs are met. Goes beyond the call of duty to make sure your needs are met. More
Excellent service very professional service writers. Facility is cleans and organized. Vehicle repairs were done correctly and vehicle was clean Facility is cleans and organized. Vehicle repairs were done correctly and vehicle was clean More
I wish I could give no stars. I am too drained to explain the entire process, but it was not a great experience. I immediately wanted to bring my car back the next day, and was no I am too drained to explain the entire process, but it was not a great experience. I immediately wanted to bring my car back the next day, and was not allowed (all sales are final). I learned a valuable and very expensive lesson: don't go car shopping after dark. More
I recently purchased my second vehicle from Ettleson Cadillac an I have to say that purchasing at Ettleson was the best car buying experience that I’ve ever had. Working with the General Manager Frank Cadillac an I have to say that purchasing at Ettleson was the best car buying experience that I’ve ever had. Working with the General Manager Frank Amadeo and sales person Bill Sharkey was a very positive experience. Bill Sharkey was so personable and helpful. Also , since I purchased a very high tech vehicle, (an Escalade) Ettleson has staff that will instruct you on how to use it all. I’m a 65 year old, low tech, old school female but that meant absolutely nothing to Luis Alvarado. He’s a very patient young man. He taught me everything I needed to know about my Escalade. Just like Mr Amadeo and Mr Sharkey, Luis Alvarado was very professional. Now for the Finance department. And that would be Katie. And what I would say is WOW ! She made things very easy and understandable for me. So, if you purchase a vehicle at Ettleson Cadillac expect the staff to be professional and helpful during the entire process. Aka AWESOME! I would absolutely return in the future and purchase from Ettleson Cadillac. More