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Ettleson Cadillac

Hodgkins, IL

4.9
288 Reviews
We're family-owned and operated. This means that, unlike the big corporate franchises, we take the time to get to know our clients and what they need. • If you're looking to sell your vehicle, we'll buy it with cash! • Our state-of-the-art service facility is the ideal place to serve our wealth of Chicagoland drivers in need of maintenance and repairs. • We offer free shuttle to service customers, which will take you anywhere within 5 miles of our dealership. • You get a variety of benefits when you buy from us, including a Best Price Guarantee, 30-day tire-price-match guarantee and even 24-hour roadside assistance. • We're an award-winning dealership with the hardware to prove our quality. Come in and check out the awards in our showroom to see the excellence for yourself!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 288 reviews

November 03, 2023

The best dealer around this area. Everyone at the store is at the top of their field More

by mark.milstein52
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
. .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance department
Nov 06, 2023 -

Ettleson Cadillac responded

Mark, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Signature: Frank Amadeo, General Manager (708) 215-2350

November 01, 2023

We purchased a 2024 Cadillac Lyric. Neither the salesman or servicemen were adequately informed or trained on the Lyric. In fact, the two employees that I encountered in the Service C More

by edstaton
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dan Calandriello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Ettleson Cadillac responded

Ed, thank you so much for sharing your recent experience at Ettleson Cadillac. We want every customer to have a positive experience, and the impression that you received from our dealership came short of our standards for service. Please contact me at your earliest convenience so that we can discuss your visit and work towards a resolution with you. I look forward to hearing from you soon. Signature: Frank Amadeo, General Manager (708) 215-2350

October 31, 2023

Salesman and general manager exhibit genuine caring about their customers. They go to all lengths to assist the customer in getting what they want. Really listen to the customer and provide useful informatio More

by Bpopish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Garza
Nov 02, 2023 -

Ettleson Cadillac responded

Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to assist you. We would love to work with you again. Signature: Frank Amadeo, General Manager (708) 215-2350

October 29, 2023

Everything was great. Every employee from sales to finance to delivery were fantastic. We will be back next time we need a new vehicle More

by ltrewyn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William, Brian, PJ & Louis
Oct 31, 2023 -

Ettleson Cadillac responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Signature: Frank Amadeo, General Manager (708) 215-2350

October 21, 2023

Wonderful dealing with Keith & Luis! Smooth and Professional transaction. I highly recommend this dealership and these 2 gentleman! More

by Liz Spencer
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Ettleson Cadillac responded

Thank you so much for taking the time to share your feedback with us, Liz! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Signature: Frank Amadeo, General Manager (708) 215-2350

October 19, 2023

EXCELLANT SERVICE. SALESMAN KEITH KISSANE IS GREAT. VERY TIMELY AND LOUIS WAS AN EXXCELLANT TRAINER. More

by americancourier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LOUIS
Oct 20, 2023 -

Ettleson Cadillac responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Signature: Frank Amadeo, General Manager (708) 215-2350

October 12, 2023

Joe Kendall was the best salespersons I have ever worked with. The turn around on my trade in car and shipping my car was outstanding. More

by bagger0
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Ettleson Cadillac responded

I loved reading this review! Happy customers are our aim, and it appears Joe really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Signature: Frank Amadeo, General Manager (708) 215-2350

October 10, 2023

Great to deal with. Everyone there from sales, to contracts to service made the process very easy, would recommend anyone to go there for their next vehicle. More

by keithjereb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Ettleson Cadillac responded

I cannot thank you enough for your wonderful review of Ettleson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Signature: Frank Amadeo, General Manager (708) 215-2350

October 05, 2023

Keith and the entire team at Ettleson Cadillac were fantastic. The process from start to finish was clear, honest, and professional. Thank you Keith and team! More

by manson.m928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
. .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Ettleson Cadillac responded

Thank you so much for giving us the opportunity to earn your business, Manson. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Signature: Frank Amadeo, General Manager (708) 215-2350

October 04, 2023

Angelo and Louis were very professional and wonderful to deal with. I would recommend them to anyone looking to purchase a car. More

by Pat.parise
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Luis
Oct 06, 2023 -

Ettleson Cadillac responded

I appreciate you for letting others know about your experience, Pat! If you ever need anything in the future, please don't hesitate to let me know. Take care! Signature: Frank Amadeo, General Manager (708) 215-2350

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