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Ettleson Cadillac

Hodgkins, IL

Overview
Employees
Reviews
Vehicles
4.9
301 Reviews
We're family-owned and operated. This means that, unlike the big corporate franchises, we take the time to get to know our clients and what they need. • If you're looking to sell your vehicle, we'll buy it with cash! • Our state-of-the-art service facility is the ideal place to serve our wealth of Chicagoland drivers in need of maintenance and repairs. • We offer free shuttle to service customers, which will take you anywhere within 5 miles of our dealership. • You get a variety of benefits when you buy from us, including a Best Price Guarantee, 30-day tire-price-match guarantee and even 24-hour roadside assistance. • We're an award-winning dealership with the hardware to prove our quality. Come in and check out the awards in our showroom to see the excellence for yourself!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 301 reviews

November 11, 2024

Dave Garza has been excellent as always. . and Louis very knowledgeable and an excellent person to work with! Some concerns about delivery but everything turned out good.. More

by KENSIK1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Ettleson Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about Dave Garza and Louis. We’re glad to hear that everything turned out well despite your delivery concerns. Your feedback is valuable to us, and we look forward to assisting you at Ettleson Cadillac again soon! Sincerely, Frank Amadeo, General Manager (708) 215-2350

November 09, 2024

Dave Garza was awesome in the process of helping us purchase our vehicle! Very helpful and knowledgeable. Everyone at Ettleson was great! More

by glomae1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Garza
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Nov 12, 2024 -

Ettleson Cadillac responded

Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience purchasing your vehicle with us and that Dave provided you with the help and knowledge you needed. Our team at Ettleson Cadillac strives to ensure every customer feels supported, and we're glad to know we succeeded with you. We look forward to seeing you again soon! Sincerely, Frank Amadeo, General Manager (708) 215-2350

November 03, 2024

MR T is as good as it gets. Eric also provides excellent assistance in setup, Finally Louis and Jessica are a outstanding team support. More

by wolfpack1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ERIC, LOUIS, JESSICA
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Nov 05, 2024 -

Ettleson Cadillac responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Mr. T, Eric, Louis, and Jessica at Ettleson Cadillac. I strive to provide top-notch service and exceptional support. I look forward to welcoming you back in the future! Sincerely, Frank Amadeo, General Manager (708) 215-2350

November 02, 2024

Brian and Bill go above and beyond to make the experience flawless and easy to get what you want More

by nick@clubchampiongolf.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 05, 2024 -

Ettleson Cadillac responded

Thank you for your wonderful review! I'm thrilled to hear that Brian and Bill provided you with a flawless experience at Ettleson Cadillac. Our team strives to make the car-buying process as easy as possible, and your feedback truly validates our efforts. I look forward to welcoming you back soon! Sincerely, Frank Amadeo, General Manager (708) 215-2350

October 30, 2024

Louis and Dan C were a pleasure to work with. Both were very helpful and professional More

by Corka
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Ettleson Cadillac responded

Thank you for your kind words! I'm thrilled to hear that Louis and Dan were able to assist you with such professionalism. At Ettleson Cadillac, I strive to provide exceptional service, and it's wonderful to know that you had a great experience. I look forward to seeing you again soon! Sincerely, Frank Amadeo, General Manager (708) 215-2350

October 26, 2024

I can’t thank my two guys that helped me out on delivery and helping me with my new car! Excellent service and Louis was extremely helpful More

by Babsgap1
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Ettleson Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Ettleson Cadillac. It's great to know that Louis and the team made your delivery process smooth and enjoyable. We appreciate your feedback and look forward to seeing you again next time! Enjoy your new car! Sincerely, Frank Amadeo, General Manager (708) 215-2350

October 19, 2024

After agreeing to a fair price for a vehicle i was hit with $995.00 in hidden fees when i went to sign the paperwork. I chose to buy elsewhere. More

by markcheffy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Amadeo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Ettleson Cadillac responded

Thank your sharing your feedback, we apologize for any miscommunication or frustration you may have experienced during your visit. We strive to be transparent in our pricing, and it's concerning to hear that you felt there were hidden fees. Our goal is always to try to ensure our customers understand every aspect of their purchase. To clarify the $995 is an Ettleson package that every vehicle has it includes the Pulse Safety First Rear End Collision Avoidance System, that includes a variety of things. We would love the opportunity to address any further concerns directly. Please feel free to reach out to me at (708)215-7323 or at frank@ettleson.com at your earliest convenience. I look forward to speaking with you. Sincerely, Frank Amadeo General Manager Ettleson Cadillac Buick GMC

October 19, 2024

Micheal calneyn ,Luis, and Katie they were very helpful with my first Cadillac, Ty and highly recommend More

by Salazar2123
Recommend Dealer
Yes
Employees Worked With
Tom O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Luis , Katie
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Oct 22, 2024 -

Ettleson Cadillac responded

Thank you for your wonderful review! I am thrilled to hear that Luis and Katie provided you with excellent service during your first Cadillac purchase. I appreciate your recommendation and look forward to assisting you again at Ettleson Cadillac in the future! Enjoy your new Cadillac! Sincerely, Frank Amadeo, General Manager (708) 215-2350

October 09, 2024

No complaints here! Angelo did a fantastic job. I couldn't be happier with the car or the service! More

by rossnooseome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo
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Oct 10, 2024 -

Ettleson Cadillac responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a fantastic experience with Angelo and are happy with your car. At Ettleson Cadillac, I strive to provide excellent service, and it's great to know we met your expectations. I look forward to seeing you again soon! Sincerely, Frank Amadeo, General Manager (708) 215-2350

October 04, 2024

My sales rep, Mike, is the best sales rep I have ever dealt with. Explained everything in the process. Introduced me to sales manager and service manager. Showed me around the dealership so I would know More

by jfr1117
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Calmeyn
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Oct 07, 2024 -

Ettleson Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Mike provided you with such exceptional service and that you felt welcomed at Ettleson Cadillac. It's great to know that you found the introduction to our team valuable and that we earned your business. We look forward to seeing you again for your future service needs! Sincerely, Frank Amadeo, General Manager (708) 215-2350

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