Essential Ford of Stuart
Stuart, FL
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808 Reviews of Essential Ford of Stuart
Ford Service I have 7 Ford vehicles and bring them all here... Dustin always takes care of my vehicles informs of any needed service or recalls...and does an excel I have 7 Ford vehicles and bring them all here... Dustin always takes care of my vehicles informs of any needed service or recalls...and does an excellent job!! More
Courteous ,Friendly,Excellence Service advice, I have been dealing with advantage Ford for years ,But, this year I had a problem with my Explorer. Long story short . I left my car at advantage f I have been dealing with advantage Ford for years ,But, this year I had a problem with my Explorer. Long story short . I left my car at advantage for the time they needed to fix it ..They got me a loner from Enterprise .No cost to me . The Machanic Vinnie is a master at what he dose . it took a while to get the parts ,But the job was done with expert knowledge and craftmanship. All the while they had my Explorer Dustin Bauer the service person kept me informed of the progress of the repairs. when i picked up my car it was clean and ready to go. I have since put 400+ miles on the car and it is perfect . These men should be commended for the great service they provide and a job well done. Best regards Jim Meehan Palm city Fl. More
oilchange & tire rotation Everybody was super nice. Howerver I marked the 2 front tires to make sure they would be rotated. The marked tires were still in the front position. Everybody was super nice. Howerver I marked the 2 front tires to make sure they would be rotated. The marked tires were still in the front position. I told service rep Mary Kniffen about this and she said the tires were rotated. I was in a hurry and I should have showed her the marked tires. Next time I will be very careful. More
Fast and efficient service Called in morning for oil change and tire rotation and got in @ 2.30 pm. All completed in an hour including air filter and wipers. Solid performance. Called in morning for oil change and tire rotation and got in @ 2.30 pm. All completed in an hour including air filter and wipers. Solid performance. More
Service The service is friendly. However, they need more drivers. I waited 45 minutes for a driver to pick me up to take me 2 miles to get a rental car. If The service is friendly. However, they need more drivers. I waited 45 minutes for a driver to pick me up to take me 2 miles to get a rental car. If I knew I had to wait that long I would not have gotten the recalls worked on. More
Excellence, Courteous, Correct Dustin and his team were great! They always go above and beyond to make sure my family and I are taken care of. Kathy who works at the desk is also Dustin and his team were great! They always go above and beyond to make sure my family and I are taken care of. Kathy who works at the desk is also always so pleasant and friendly! We will continue to to take our vehicles here for all our service needs! Thanks a bunch! John More
Easy purchase of a new car Very easy people to deal with. Walked in explained what kind of car I would like. They help me find the perfect match within 15 mins. Would recommend Very easy people to deal with. Walked in explained what kind of car I would like. They help me find the perfect match within 15 mins. Would recommend this dealership to anyone looking for a new car. I was in and out in 1 hr from the time I walked in to the time I drove away in my new car! More
Our car price went up and down many times during negotiation After a fun filled rainy day of negotiations, my wife and I drove off the lot with a brand new Ford Exploer XLT at a price we could live with. We hel After a fun filled rainy day of negotiations, my wife and I drove off the lot with a brand new Ford Exploer XLT at a price we could live with. We held firm on the price we should get for our trade, we came ready to shop with three written estimates of our cars wholesale price. A clean title and service records in hand we played a tremendous came of What If . What if we came down to $ XXXXX ,What if we sold it to you for $ XXXXX ? Our salesman Luis Gonzales- Hernandez was great to deal with. But everyone has a boss and you have to make them happy too! After going over all the numbers , and again re-running the numbers. We all came to a Happy Place. We got a new car, the dealership got a tremendous 2 year old trade-in to boot, everyone left the table friends. Our salesman Mr Hernandez was very happy to show how all the technology worked on the Ford Exploer Sync 3 systems. He set up our IPhones correctly, set door alarms , lights, wipers and gauges quickly and showed us how to make updates as needed. Our salesman also filled our new car with $45 of gas before we left. Next we were introduced to David Farewell business office manager who did a great job with explanations of prepaid additional service plans available at Advantage. We came prepared with apples for apples quotes for various mileage plans that we found at other dealers and Ford Direct. Advantage saw our business with our purchase of a service plan based on our driving habits at a fair price with a diminishing deductible. David explained that program. Again we felt that David did a great job in explanations and terminology. We our happy with our choice of our Ford product and the level of accessories it is loaded with. More
Marie O'Connell from Boston buys a car in Florida I am a Massachusetts resident;I am down in Florida taking care of my mother and needed a new car.I was a nervous wreck buying a car out of state. My I am a Massachusetts resident;I am down in Florida taking care of my mother and needed a new car.I was a nervous wreck buying a car out of state. My experience was outstanding-there was no pressure;Vinny answered my questions-I ask a lot of questions and I asked a lot. We went for a test drive-the Taurus I traded was 14 years old so I was not familiar with all the buttons-he was patient and showed me what I wanted to know. Vinny DeLuca-not sure of spelling-I bought the car on Friday January 11th-he was wonderful -a very pleasant experience and I would recommend Vinny as a salesman to my family and friends. Marie OConnell More
Great Dealership and salesman Just got a great Audi from Advantage Ford My salesperson Luis was great to work with Stop in and see him if your looking for a person that cares a Just got a great Audi from Advantage Ford My salesperson Luis was great to work with Stop in and see him if your looking for a person that cares about the next car you buy More