Essential Ford of Stuart

Service andWarranty The Service Man was prompt in giving me attention, friendly as we discussed maintenance and warranty concerns. Exhaust gases in cabin, etc. A service The Service Man was prompt in giving me attention, friendly as we discussed maintenance and warranty concerns. Exhaust gases in cabin, etc. A service man filled washer fluid and covered seat with protection. More

Easy & Great Very simple & easy, i had a great experience & i will return for more service i the future. Kenny Vaughn was a great help & very knowledgable, he exp Very simple & easy, i had a great experience & i will return for more service i the future. Kenny Vaughn was a great help & very knowledgable, he explained things very well. I was very pleased with both Kenny & Dustin. More

Excellent service Mary was our service rep. She was very personable and knowledgeable. She explained the additional repairs in a professional manner. Checkout was a Mary was our service rep. She was very personable and knowledgeable. She explained the additional repairs in a professional manner. Checkout was a breeze. Great overall experience. More

Very easy to deal with and quick service. Very easy dealership to deal with great service and prices are reasonable. Would be very happy to recommend dealer to anybody that is looking for a go Very easy dealership to deal with great service and prices are reasonable. Would be very happy to recommend dealer to anybody that is looking for a good service and friendly people More

Airbag recall replaced Great service. Took my vehicle back as soon as I got there (I was early for my appointment). I used the shuttle service to take me home and the Great service. Took my vehicle back as soon as I got there (I was early for my appointment). I used the shuttle service to take me home and they came back to get me once the repair was completed. Best service I’ve received from a car dealership in a long long time. More

Comfortable Buying Experience When we began considering a new vehicle purchase at Advantage Ford, we were directed to Mr Jeff Kistler. Mr. Kistler was very helpful in assisting When we began considering a new vehicle purchase at Advantage Ford, we were directed to Mr Jeff Kistler. Mr. Kistler was very helpful in assisting us become familiar with the features of the 2018 F-150 and accompanied us on a test drive. We could not find a F-150 that satisfied us so with Mr. Kistler’s assistance we began looking at the new 2019 Expeditions. We did an online build and presented it to Mr. Kistler. After a very efficient, friendly and professional negotiation, we came to agreement on price. The promised time frame for delivery of 8-10 weeks was fulfilled, arriving 10 weeks after the purchase date. The car was presented to us in fine condition in an enclosed, interior air conditioned space which was appreciated. Mr. Kistler patiently and methodically reviewed all the features of the vehicle with us. It’s a beautiful vehicle. Overall, an excellent car buying experience. More

Great customer service Great one on one attention, explained problem and possible resolutions. Good pricing and ready when promised. Service tech keep me up to date on iss Great one on one attention, explained problem and possible resolutions. Good pricing and ready when promised. Service tech keep me up to date on issues related to the service. More

WENT IN FORD FOR AN OIL CHANGE AND TIRE ROTATION WAITED TWO HOWS FOR THIS TO BE DONE. THEY ALSO TRIED TO SELL ME PLUGS CHANGE AND OTHER STUFF I JUST HAD DONE ON MY VEHICLE. WAS NOT HAPPY WITH THE S WAITED TWO HOWS FOR THIS TO BE DONE. THEY ALSO TRIED TO SELL ME PLUGS CHANGE AND OTHER STUFF I JUST HAD DONE ON MY VEHICLE. WAS NOT HAPPY WITH THE SERVICE THIS TIME More

They had my VIN #. They didn't have my software. I made an appointment for a recall notice requiring a possible software upgrade to my 2013 Focus ST. All the information on my car is in the system so I made an appointment for a recall notice requiring a possible software upgrade to my 2013 Focus ST. All the information on my car is in the system so they should have known up front before confirming the appointment if they had the software required in house. After driving 30 plus miles for an 8:30 appointment I was told they "did not" have the software for the model ST and the would contact me when it became available and the schedule a new appointment. I definitely do not consider this an AWESOME experience. More

Auto Butler routine service Mary looked after me very well and the work was completed promptly and efficiently. My experience with Advantage Ford from purchase through After Sale Mary looked after me very well and the work was completed promptly and efficiently. My experience with Advantage Ford from purchase through After Sales has been excellent More