Essential Ford of Stuart

Dustin explained pricing before service was performed . Had to have a new door handle on the drivers side replaced. Service was performed quickly on my car within 45 minutes & I was on my way. Had to have a new door handle on the drivers side replaced. Service was performed quickly on my car within 45 minutes & I was on my way. More

Very courteous Took my Escape in for brakes. David very courteous. Explained recommended service and returned my calls very promptly. Lady at checkout counter was a Took my Escape in for brakes. David very courteous. Explained recommended service and returned my calls very promptly. Lady at checkout counter was abrupt and rude to my daughter...that was the only bad experience of the whole thing. More

Will be back...! .Great Customer Service, and completed all on the list that I requested.. I'm a Snow Bird and will be back next year for service.. .Great Customer Service, and completed all on the list that I requested.. I'm a Snow Bird and will be back next year for service.. More

Trusted service Wish Advantage was in NH to service my cars in the summer. Went in for an oil change, tire rotation, & engine air filter. David came back into the wai Wish Advantage was in NH to service my cars in the summer. Went in for an oil change, tire rotation, & engine air filter. David came back into the waiting area to tell me that a new air filter wasn't necessary & the one in the car had plenty of life left. WOW !!! More

More information In and out quickly. Was told I needed front and rear wipers said ok. Didn’t realize they would cost $82. Should have asked beforehand I said yes In and out quickly. Was told I needed front and rear wipers said ok. Didn’t realize they would cost $82. Should have asked beforehand I said yes More

2018 Escape Another visit to service vehicle(s) oil change.... Dustin as always take great care and provides excellent service... Will be in this afternoon to get Another visit to service vehicle(s) oil change.... Dustin as always take great care and provides excellent service... Will be in this afternoon to get my Raptor oil change More

fast and efficient knew what was wrong and fixed it. had the car towed in because i was afraid to jump a hybrid car. installed new battery in 1 hour knew what was wrong and fixed it. had the car towed in because i was afraid to jump a hybrid car. installed new battery in 1 hour More

Friendly, efficient, & professional Great team at Advantage Ford. Steve, Jeff & Mary were down to earth & personable. The one thing that everyone remembers is how they were treated. Grea Great team at Advantage Ford. Steve, Jeff & Mary were down to earth & personable. The one thing that everyone remembers is how they were treated. Great job, pay them all more money as they are mature professionals.No amateurs on this team. More

Warranty Service Dustin and his crew always do a fantastic job. I have 6 Ford vehicles i bring in for service , and they are always prompt courteous and professional Dustin and his crew always do a fantastic job. I have 6 Ford vehicles i bring in for service , and they are always prompt courteous and professional More

Failure to be up to speed and fpcus on service. The "Works" coupon sent to me was ignored (39.95) in favor of the $45.00 one. I was supposed to get• Synthetic Blend Oil Change • Tire Rotation and The "Works" coupon sent to me was ignored (39.95) in favor of the $45.00 one. I was supposed to get• Synthetic Blend Oil Change • Tire Rotation and Pressure Check • Brake Inspection • Multi-Point Inspection • Fluid Top-Off • Battery Test • Filter Check • Belts and Hoses Check Compare that list to what they did. Also, rear light not noticed or replaced (Driver's side) The engine compartment was left full of leaves and twigs. Would have been easy to blow or vacuum it clean. Don't know how they inspected, etc without doing so. Lost Advantage Awards. Now it's a Ford program not dealer. Tough to find out when I wanted to use them. Air intake for cabin ventilation is blocked when this happens. Instead of trying to upsell me on 100,000 mile service before I need it, cleaning the car (I asked for a good wash that I'd pay for) would be welcome. Somehow "Service" is being lost. They turn off automatic lights (I get it when they service inside). Hate to find out I don't have headlights on a rainy night. It's happened twice. More