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Essential Ford of Stuart

Stuart, FL

3.6
812 Reviews

4000 SE Federal Hwy

Stuart, FL

34997

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812 Reviews of Essential Ford of Stuart

May 09, 2019

Professional, helpful and courteous Dustin always takes the time to advise and inform me in a manner that is helpful. His knowledgable and professional personality is the reason why I More

by FANGZ71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
May 08, 2019

Great car, great price! Thank you, Bill for the pleasant buying experience shopping for my Explorer. I appreciate Bill's friendliness and attentiveness. I live in Melbourne More

by EricS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kuhen
May 08, 2019

2018 Raptor Service Dustin and team got me in and out quickly and as always had provided excellent service and support. Highly recommend Dustin , he has always done and e More

by RJMCGLYNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
May 08, 2019

Good service Mr. Bauer was very helpful in explaining exactly what needed to be done and the options to address the required service in a timely manner. More

by FORDS FOREVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
May 08, 2019

Excellent friendly service . I was in and out in less than an hour and everyone involved could not have been any nicer. And they threw in a free car wash ! More

by jjoemac53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hernandez
May 08, 2019

They must only sell cars? Called 4 times left 4 messages, submitted my info online 4 days later no one has contacted me. The day after no phone calls I finally told them I need More

by soflocon
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mary Kniffen
Jul 03, 2019 -

Essential Ford of Stuart responded

Thanks for your review. We have since fixed our phone issues with routing of the calls. You can always make appointments online as well for convenience. Thanks Management

May 06, 2019

Tire problem Came in with a foreign object in left front tire. Your employees wouldn’t touch it. Went to a tire dealer and the foreign object was removed. It di More

by CATHY.PARKER39
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didn’t get the name of female employee at service kiosk.
Jul 03, 2019 -

Essential Ford of Stuart responded

Thanks for your review. Depending on the spot of the object our policy will not allow us to fix a tire. If it was too close to the sidewall due to safety we can not fix it we would have to replace it. Apologize if this wasn't explained to you at the time you had your vehicle in for service. Thanks Management

May 06, 2019

Sudden Drop Off The wrench light came on in my car so I immediately drove it over to Ford. Dustin assured me that he fix was under warranty and could get my oil chang More

by mmahovetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
May 06, 2019

A great buying experience. Thank you to Jeff and the lovely people at Advantage Ford for a great shopping experience. Your thoughtfulness and no-pressure approach is the way ca More

by Lil Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Kistler
May 04, 2019

Routine servie & recall My appointment was taken care of in a very professional manner by Dustin and the courtesy car was waiting for me to take me to work immediately. The More

by JBLOVE40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
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