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Essential Ford of Stuart

Stuart, FL

3.6
811 Reviews

4000 SE Federal Hwy

Stuart, FL

34997

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811 Reviews of Essential Ford of Stuart

May 17, 2019

Service I received very Quick Service and Repairs that need attention were explained in detail with potential charges. All members of Advantage Ford were very More

by elizabethmard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Kniffen, David Hernandez
Jul 09, 2019 -

Essential Ford of Stuart responded

Thanks for your business! We appreciate your review!

May 16, 2019

Not impressed I brought my car in Tuesday to have a computer code read it said that I needed a new ignition switch. After picking up the car and it worked fine for More

by RCDOWLING2292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Berti Assistant services manager , Dustin Bauer
Jul 03, 2019 -

Essential Ford of Stuart responded

Thanks for your review. We apologize for the miscommunication on our behalf. Unfortunately sometimes parts run behind but that is no excuse to not communicate that information. We would love the opportunity to make this right. Thanks and in hope that you would give us another try in the future.

May 15, 2019

Dustin is our reason to service our Ford Dustin has been our service man for years. We totally trust his advice on his service recommendation. He is the reason we service our vehicle at Adv More

by ROBINPAYNE57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
Jul 09, 2019 -

Essential Ford of Stuart responded

Thanks for your business! We appreciate your review! Dustin is A+ day in and day out!

May 15, 2019

Nice and Easy I came in with a code request and I was in and out in less than 30 minutes. Service was good and people were nice. More

by Noni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Kniffen
Jul 09, 2019 -

Essential Ford of Stuart responded

Thanks for your business! We appreciate your review!

May 15, 2019

Disappointment with every visit Advantage Ford never fails to disappoint me, yesterday the oil change sticker on my windshield was the same mileage as what the truck already had. Las More

by LUCKYSLOWTURTLE60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Hernandez, Vincent Delucia
Jul 03, 2019 -

Essential Ford of Stuart responded

Thanks for your review. I would hope that we took care of your issue? We would like to apologize for the amount of time it took to complete your vehicle. Auto butlers sometimes take a while depending on how many we have in line as we only have 1 machine that does Auto Butler. Thanks Management

May 15, 2019

The Works The service was done in a timely manner and Mary was very professional. I took my car in for the works and it was completed within 45 minutes. More

by HAMMONDFLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Kniffen
Jul 09, 2019 -

Essential Ford of Stuart responded

Thanks for your business! We appreciate your review! Mary is one of our best!

May 15, 2019

Left Rear Signal Bulb Replaced: Quickly Accomplished The left rear signal light bulb had burned out, after 10+ years. It looked complicated, but the experienced mechanics at Advantage Ford were able to More

by WALTBRUETSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hernandez
Jul 09, 2019 -

Essential Ford of Stuart responded

Thanks for your business! We appreciate your review! Glad we were able to resolve your problem quickly!

May 15, 2019

On time and very helpful my 3rd great experience here service deoartment and body shop are excellent. Have not purchased car there yet as we moved down from Pennsylvania 2 yea More

by MBERKLEY1254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
barbara, for service appointment excellent and helpful, Mary Kniffen
Jul 09, 2019 -

Essential Ford of Stuart responded

Thanks for your business! We appreciate your review!

May 14, 2019

Auto Butler and Possible Windshield Leak Was met and greeted rapidly upon arrival by Dustin. Careful assessment of the work to be performed was very professional. Was directed to waiting area More

by RMC5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
Jul 09, 2019 -

Essential Ford of Stuart responded

Thanks for your business! We appreciate your review!

May 14, 2019

Great Service! That’s why we’ve been repeat customers ! We’ve been customers of Advantage Ford since 2008 - WHY? Simply stated: Service is always on-time, reasonably priced and Staff is very professional - More

by PEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer, Mary Kniffen, Mike Kenney
Jul 09, 2019 -

Essential Ford of Stuart responded

Thanks for your business! We appreciate your review! Thanks for your years of continued support!

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