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Essential Ford of Stuart

Stuart, FL

3.6
811 Reviews

4000 SE Federal Hwy

Stuart, FL

34997

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811 Reviews of Essential Ford of Stuart

June 28, 2019

Warranty Dustin was friendly and explained everything that was included In servicing my car. I will continue to return to this dealership because of his servic More

by MBATCHIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
Jul 03, 2019 -

Essential Ford of Stuart responded

Dustin is one of our best!!! Thanks for your business and we will see you soon! We appreciate the review! Thanks

June 28, 2019

Great Experience Bought my wife a use Honda Oddessy from them. Great overall experience. Really did everything they could to help make things work out and and kept i More

by SFLFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kenney, Kenny Hammad
Jul 03, 2019 -

Essential Ford of Stuart responded

We are glad to have you as a member of our Advantage Ford family. Kenny Hammad General Sales Manager

June 27, 2019

Good experience Just stopped in to look.😀😀 Kevin came up to us,asked if he could help. Learned that ‘18s needed to be sold. We had a 2013 Edge, so we decided to loo More

by BK_ROBERTS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jacko
Jul 03, 2019 -

Essential Ford of Stuart responded

Thanks for your business! We are working on our timing part of the deal to be smoother and faster! We value your feedback! Thanks and enjoy your new Edge!!!!

June 27, 2019

Excellent service. We always receive prompt, courteous service. We've been using this center since 2011 and will continue to return for service. We use the Quick Lane More

by SMILLAR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Kistler
Jul 03, 2019 -

Essential Ford of Stuart responded

Thanks for your review! We appreciate your business!

June 26, 2019

Servic Brought truck in for service. Next morning I have oil all over my garage floor. This happened once before when I brought my truck in. More

by CANESFAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of names
Jul 03, 2019 -

Essential Ford of Stuart responded

Thanks for your review. I would hope that we have corrected the issue that you have had. Please reach out to our Service Director -Jimmy @ 772-287-0955

June 26, 2019

Great service Quick and excellent service. They made time for us and did a great job. The air conditioning wasn’t working, so we were glad they made time for us. D More

by TAV5106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bauer
Jul 03, 2019 -

Essential Ford of Stuart responded

Thanks for your great review! Dustin is world class at what he does! Thanks and we appreciate your business!!

June 25, 2019

Needed service Just went in sales room to pass time and was greeted buy Kevin and was thankful that David was able to find that my rear wiper blade needed to be rep More

by BHEEREMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hernandez, Kevin Jacko
Jul 03, 2019 -

Essential Ford of Stuart responded

Thanks for your review! We appreciate your business!

June 25, 2019

Full Service Took truck in for oil change and transmission service. I ended up needing a battery. It took almost three and a half hours which I think was a little More

by GENNAANDTERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Jul 03, 2019 -

Essential Ford of Stuart responded

We appreciate your business and review! Timing is something we understand is very valuable and we are constantly working to improve the timing and efficiency on getting you back on the road!

June 24, 2019

Warranty and recall service My service advisor Joe was very courteous and professional. All issue were resolved and I received my vehicle in a timely manner and it was spotless. More

by SOREILLY1978
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 03, 2019 -

Essential Ford of Stuart responded

Thanks for your review!! We appreciate your business!

June 24, 2019

Lack of service. Spent $1300 on repair to be told they could not fix the problem and I needed to contact another ford dealer for service. Really? Sunrise Ford did the More

by SHEWMAKERP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager name unknown. Probably wasn’t even a service manager!, Dustin Bauer
Jul 03, 2019 -

Essential Ford of Stuart responded

We would be gladly to reimburse you for any issues that we did not fix to make this right. We stand behind our work and if you could stop in and speak with our Service Director or General Manager with your repair orders so that we can take care of this for you. Thanks

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