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Essential Ford of Stuart
Stuart, FL
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813 Reviews of Essential Ford of Stuart
Finally For the first time in over a year I had my vehicle serviced at Advantage Ford. The previous 3 times made me swear that I would never return. I had i For the first time in over a year I had my vehicle serviced at Advantage Ford. The previous 3 times made me swear that I would never return. I had issues with with sales staff when purchasing my Explorer and services. Techs seemed more interested in making an extra buck than satisfying customer needs. Yesterday I relented and came back in hopes of a positive change. From the time I made the appointment, to the time I picked my vehicle all of the staff was extremely supportive. When I next need service, I definitely will use Advantage again. More
Easy Buy Advantage Ford was easy to work with and they were understanding of my grandfather having trouble obtaining a Z plan PIN number due to the federal hol Advantage Ford was easy to work with and they were understanding of my grandfather having trouble obtaining a Z plan PIN number due to the federal holiday. I do wish that they had explained that the second key would not be released until the PIN number cleared. I had the second key by Wednesday after buying the car on Monday. The only problem that I had was being given a hard time about a missing owners manual. I know it sounds trite, but I had looked in the glove box and found it empty. I then contacted the dealership to find out about obtaining one only to be told that the manual was in the glovebox. There was a minor hassle in getting a physical copy. The customer service has been good overall, and Blake has stayed in contact which is wonderful More
Warranty Dustin was friendly and explained everything that was included In servicing my car. I will continue to return to this dealership because of his servic Dustin was friendly and explained everything that was included In servicing my car. I will continue to return to this dealership because of his service. More
Great Experience Bought my wife a use Honda Oddessy from them. Great overall experience. Really did everything they could to help make things work out and and kept i Bought my wife a use Honda Oddessy from them. Great overall experience. Really did everything they could to help make things work out and and kept it a great experience. More
Good experience Just stopped in to look.😀😀 Kevin came up to us,asked if he could help. Learned that ‘18s needed to be sold. We had a 2013 Edge, so we decided to loo Just stopped in to look.😀😀 Kevin came up to us,asked if he could help. Learned that ‘18s needed to be sold. We had a 2013 Edge, so we decided to look. Ended up with a new 2018 Edge. Love it. Only negative, seemed like everything took a really long time. More
Excellent service. We always receive prompt, courteous service. We've been using this center since 2011 and will continue to return for service. We use the Quick Lane We always receive prompt, courteous service. We've been using this center since 2011 and will continue to return for service. We use the Quick Lane and are usually in and out within an hour or two. They have a customer-friendly place to wait while the vehicle is being serviced. More
Great service Quick and excellent service. They made time for us and did a great job. The air conditioning wasn’t working, so we were glad they made time for us. D Quick and excellent service. They made time for us and did a great job. The air conditioning wasn’t working, so we were glad they made time for us. Dustin is very professional and thorough in fixing the problem More
Servic Brought truck in for service. Next morning I have oil all over my garage floor. This happened once before when I brought my truck in. Brought truck in for service. Next morning I have oil all over my garage floor. This happened once before when I brought my truck in. More
Needed service Just went in sales room to pass time and was greeted buy Kevin and was thankful that David was able to find that my rear wiper blade needed to be rep Just went in sales room to pass time and was greeted buy Kevin and was thankful that David was able to find that my rear wiper blade needed to be replaced. More
Full Service Took truck in for oil change and transmission service. I ended up needing a battery. It took almost three and a half hours which I think was a little Took truck in for oil change and transmission service. I ended up needing a battery. It took almost three and a half hours which I think was a little excessive. More