Essential Ford of Stuart

Thank you to the service department. Thanks to Brian. He kept me informed and at ease that the work was being done satisfactorily. The service department was very busy and there was a lit Thanks to Brian. He kept me informed and at ease that the work was being done satisfactorily. The service department was very busy and there was a little delay but he explained everything to me and all of my issues were addressed. More

Please note that your service department and my advisor Dylan Sucher was superb. As was Edward Uceta and Raj Maharaj in sales. Thanking everyone for there help and courtesy. Dylan Sucher was superb. As was Edward Uceta and Raj Maharaj in sales. Thanking everyone for there help and courtesy. More

Acceptable Came in for oil change and service of 35,000 miles and told I also needed new tires. So $100 visit went to $1,000. Not the service person's fault. Bu Came in for oil change and service of 35,000 miles and told I also needed new tires. So $100 visit went to $1,000. Not the service person's fault. But I was frustrated and should have taken the time to make sure the tires were not only made in the US but union made. I did not do that - there is a list that I could have checked and I don't think they are union made even if made in US. Also I had called the service department about 10 days before and left message/email asking what was needed at 35,000 miles and the message was they would call me back or email me. I never heard from them except a call asking if I wanted to upgrade my car. Not listening I guess. More

Mechanical problems Dustin was quick to find the problem and fix it. Drove in with a problem and out within 2 hours as promised. Thank you for professional service Dustin was quick to find the problem and fix it. Drove in with a problem and out within 2 hours as promised. Thank you for professional service More

Worst car dealership experience ever. When you agree Worst car dealership experience ever. When you agree something with one person, they seldom do it, nor do they write it in their internal systems so Worst car dealership experience ever. When you agree something with one person, they seldom do it, nor do they write it in their internal systems so you have to start all over the next time you talk to them. They also have an incredible employee turn over so you never deal with the same persons. Sales people are incompetent and fully live up to the worst stereotypes of a used car salesman... they claim they want to help you and have a great deal for just you. It inevitably turns out to be the exact same great deal always. Buy a new car and we will pretend we give you a great deal while we’re screwing you over again and again. Buying experience as well as service experience is horrible. If you truly want a Ford, go somewhere else. More

Thank you! Thanks, to Dustin, (by phone), we were able to diagnose my car trouble, get it to the shop, and fixed in less than an hour! Kudos!! Thanks, to Dustin, (by phone), we were able to diagnose my car trouble, get it to the shop, and fixed in less than an hour! Kudos!! More

Rob took me through the entire process from picking out my new mustang to signing the paperwork, all around a great guy. Ask for rob! my new mustang to signing the paperwork, all around a great guy. Ask for rob! More

Great Service! I received excellent service from Dustin and Eddie on my previous vehicle appointments on 1-18-20 and 12-28-19. Both were very helpful and as always, I received excellent service from Dustin and Eddie on my previous vehicle appointments on 1-18-20 and 12-28-19. Both were very helpful and as always, attention is paid to the customers requests and concerns. My Explorer has been kept in great working order since I have been servicing it at this dealership. The staff is great and the work done on my vehicle as well. More

Quick and Easy Service As usual Dustin took great care of us. He has been our go to guy for many years now is a great representative for Advantage Ford. As usual Dustin took great care of us. He has been our go to guy for many years now is a great representative for Advantage Ford. More

Very nice and efficient service I brought my 2018 Ford Explorer in for the installation of some parts to fix an occasionally malfunctioning GPS system. Dustin Bauer called to let me I brought my 2018 Ford Explorer in for the installation of some parts to fix an occasionally malfunctioning GPS system. Dustin Bauer called to let me know the parts were in. We had several phone calls for me to try to fit the repair work into my busy schedule as a full-time attorney. So I appreciated Dustin getting my car in for parts installation on short notice. He was very polite and helpful. I returned to my office to work and the car was ready early in the afternoon. I went down and picked it up and everything was just fine. I greatly appreciated Dustin's service. I have bought about 5 Ford Explorers from Advantage Ford since around 1990 and have always had great service.there. I love the Ford Explorer for its towing ability and its very large trunk space for traveling overnight and taking the boat for a nice Florida boating and fishing weekend, and I need a functioning GPS to locate places and get there safely. More