
Essential Ford of Stuart
Stuart, FL
Filter Reviews by Keyword
By Type
813 Reviews of Essential Ford of Stuart
Service was done on time and took less than one hour. Brian Bailes was prompt, courteous and efficient. Overall excellent service. Thanks for the good service. hour. Brian Bailes was prompt, courteous and efficient. Overall excellent service. Thanks for the good service. More
Excellent service and employees Excellent service from the arrival greeting to completion of the work. My truck was washed prior to me receiving the truck. The waiting area was comfo Excellent service from the arrival greeting to completion of the work. My truck was washed prior to me receiving the truck. The waiting area was comfortable and the internet service allowed me to get some work done while waiting for the service completion. More
Dustin always gives me good service in and out everything’s great air conditioning good took care of my rental car needs and everything on time can’t say enough about the good service everything’s great air conditioning good took care of my rental car needs and everything on time can’t say enough about the good service More
Very responsive, everything was exactly worked on in a professional manner. Very satisfied with service on my vehicles and look forward to many years of service professional manner. Very satisfied with service on my vehicles and look forward to many years of service More
Poor dealer service Asked for details and pictures of the car....Frank tells me, "Come look at the car. We are not going to take any more pictures." Meanwhile, I would Asked for details and pictures of the car....Frank tells me, "Come look at the car. We are not going to take any more pictures." Meanwhile, I would be driving an hour to see the car. Nice level of customer service. Glad business is so good for this dealership that they can't take the time to address the needs of a customer. More
Pleasure to get my car serviced here. No problem to get a appointment for a drive ability probl what was taken care of at my first visit and covered under a ford warranty. Very professional. appointment for a drive ability probl what was taken care of at my first visit and covered under a ford warranty. Very professional. More
You will never see me or my truck again. Your entire operation from sales to service just plain sucks. Service tech spent way more time on his phone than doing the job. Do they forget they are on camera operation from sales to service just plain sucks. Service tech spent way more time on his phone than doing the job. Do they forget they are on camera or just don’t care? More
Happy We were very pleased with the sales people. Also, we want to complement the office in general, for being aware of constantly cleaning in the salesro We were very pleased with the sales people. Also, we want to complement the office in general, for being aware of constantly cleaning in the salesroom and also wiping down the car before we took it for a ride, because of the corona virus. At the financial office, Pablo was very efficient with all the paperwork and also wiped everything down before we came in. More
Worst service they treated me like I was a lier told me they would look at problem than wanted to charge me a 130 dollar diagnostic fee plus pay for my own rental car car has 17 thousand miles on it and be they would look at problem than wanted to charge me a 130 dollar diagnostic fee plus pay for my own rental car car has 17 thousand miles on it and been stalling at a stop light for over a year the car is a yr and a half old. Will never go to this dealership again for service or to buy will make the 20 minute trip south to palm beach way better treatment and willing to work on a new vehicle price More