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Ertle Subaru

Stroudsburg, PA

4.7
2,562 Reviews

798 N 9th St

Stroudsburg, PA

18360

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2,562 Reviews of Ertle Subaru

December 01, 2023

Ertle does great repair and the service advisor are very helpful and knowledgeable. Thanks Ertle for all your hard work. Merry Christmas More

by rico18330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Dec 01, 2023 -

Ertle Subaru responded

We're glad to know our team at Ertle Subaru could provide you with a great repair service! Thanks for recognizing their hard work. Merry Christmas to you too, and we look forward to serving your future needs!

November 30, 2023

I've been an Ertle customer for 19 years now and the service department is exceptional. Friendly, courteous, and professional. I trust them as "Team Forester" looking after my car and giving me confid More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tim Kelly, Nick Gouny
Nov 30, 2023 -

Ertle Subaru responded

Jon, it's fantastic to know that you've been a loyal customer for 19 years at Ertle Subaru! We're glad our service department has consistently met your expectations. Thanks for trusting us with your Forester, and we look forward to serving you in the future!

November 30, 2023

The dealership staff are very friendly and pleasant. The waiting room is very clean also. I also enjoy the coffee bar. More

by suematrix62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Nov 30, 2023 -

Ertle Subaru responded

Sue, it's so great to know you had a positive experience at Ertle Subaru! We aim to ensure each customer feels accommodated while they wait for their service to be completed and we hope to see you next time for another cup of coffee. Thanks for stopping by!

November 29, 2023

Greeted immediately, friendly, accommodating, keep you updated on what's happening while you are waiting, while waiting they try to be as quick as possible, offered a loaner if wait would be too long. More

by bobbi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer
Nov 29, 2023 -

Ertle Subaru responded

Bobbi, it's great to know you had such a positive experience at Ertle Subaru. We always aim for efficient and friendly service! Thanks for your feedback.

November 29, 2023

They went above and beyond to make sure my car was taken care of. Great service! More

by lataniajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Vincent Ashley
Nov 30, 2023 -

Ertle Subaru responded

Thank you for choosing Ertle Subaru! We are here to help with any of your future service needs.

November 29, 2023

Everyone is really terrific . We were quite upset to have problems with the battery And to find out that it was part of a class action lawsuit . We know these things happen but More

by cmsteck
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Alicea, Vincent Ashley
Nov 30, 2023 -

Ertle Subaru responded

We're glad to know that our team treated you well and we appreciate your kind words about Joe and Vince. However, it's disappointing to learn of the issues with the battery in your used car purchase - this is certainly not what we want for any customer. We'd like an opportunity to discuss this further if possible, so please feel free reach out at a time that works best for you. Thank you, Tim Kelly - Service Manager - 570-213-4050

November 28, 2023

Service at Ertle Subaru exceeded expectations for us! Professional and fast service! Everyone was friendly and the service department is well organized More

by NickG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Aimer, Tim Kelly, Vincent Ashley, Nick Gouny
Nov 28, 2023 -

Ertle Subaru responded

Nick, we're delighted to know that our service department at Ertle Subaru exceeded your expectations! Thanks for acknowledging their professionalism and organization. We appreciate it!

November 27, 2023

They were fast and genuine. My service helper, Bailey was on top of it and friendly. More

by laceyshanel95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Nov 27, 2023 -

Ertle Subaru responded

Thank you for leaving Ertle Subaru a five-star review! We are delighted that Baile and our team were on top of it. Until next time!

November 26, 2023

The dealership is clean and well organized. The staff is courteous and professional. I like the free car wash. More

by kjkolakowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gouny
Nov 27, 2023 -

Ertle Subaru responded

We appreciate your feedback! It's great to know you find Ertle Subaru welcoming and that you appreciate our complimentary car washes. Until next time!

November 25, 2023

Great service, knowledgeable techs, easy to schedule services convenient times clean and comfortable waiting area. More

by andrew.deblock.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Ashley
Nov 27, 2023 -

Ertle Subaru responded

Andrew, we're glad to know you had a great experience with our service and facilities at Ertle Subaru. We strive for convenience and comfort in every visit, so it's wonderful to see that reflected here. Thanks for the review!

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